Mail Services Coordinator

JLL • Redwood City, CA

22h • Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Mail Services Coordinator manages comprehensive mail operations and document production services for a multi-building corporate campus. Oversees daily mail distribution, operates advanced reprographic equipment, and coordinates with multiple departments to ensure seamless communication and document delivery across the organization.

Requirements

• 1+ year experience in related skills applicable to corporate mailroom operations.
• Able to adequately perform required job functions including being able to lift a minimum of 50 lbs, bend and move in such a way as to perform job tasks in a safe and approved manner.
• Knowledge of current postal codes, procedures, and regulations.
• Proficiency in a range of information technology tools and platforms.
• Attention to detail is required for handling sensitive mail and proper routing of mail.
• Good communication, organization and problem solving skills.
• Ability to work independently with little supervision.
• Self-motivated; confident, energetic and flexible
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

• Process incoming mail, packages, and interdepartmental correspondence with accuracy and timeliness
• Coordinate mail collection and distribution across multiple building locations using established routing systems
• Operate digital printing systems, wide-format plotters, and finishing equipment for document production
• Manage executive mail services including confidential correspondence and priority delivery requirements
• Process international mailings and coordinate with customs requirements for overseas correspondence
• Maintain detailed tracking systems for registered mail, certified deliveries, and package logistics
• Analyze mail and printing costs to identify efficiency opportunities and cost-reduction initiatives
• Perform mailroom inspections and inventory supplies.
• Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved.
• Identify opportunities for improved operational standards to drive efficiencies (process and cost) and make recommendations to the assistant/facility manager for consideration.

Benefits

• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed