Mailroom Coordinator
About The Position
The Mailroom Coordinator is responsible for processing incoming and outgoing mail daily. The ideal candidate must be technologically proficient, organized and detail-oriented. Who We Are MoneySolver, also known as Tax Defense Network (TDN) is a national tax company that is dedicated to changing the lives of our clients by providing superior customer service and affordable tax debt solutions. Since 2007, our company has worked tirelessly to be one of the best in the tax debt services industry by ensuring our customers’ best interests are always put first. If you’re looking for an exciting career with great benefits and flexibility, consider joining the TDN/MoneySolver team. We are always on the lookout for compassionate, talented tax professionals who want to make a difference in other people’s lives. Why Work Here Winner of Glassdoor best Place to Work 2021 Winner of Jacksonville Business Journal Best Places to Work 2021 Full range of benefits including medical, dental, vision, disability, PTO, etc. $1 employee dental coverage (bi-weekly) Free $20k life insurance benefit Free Employee Assistance Program 401(k) plan with match that vests immediately 4 weeks paid parental leave Discounted Annual Tax Preparation
Requirements
- High School Diploma or equivalent
- Clerical experience a plus
- Strong communication skills – both written and verbal
- Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- Reading and writing skills required
- Ability to multitask
- Communicates effectively interdepartmentally
- Ability to pay attention to detail
- Ability to problem solve
Responsibilities
- Receive and log accountable incoming mail/overnights on a daily basis.
- Sort incoming mail.
- Perform mail delivery tasks.
- Process outgoing mail per Postal requirements.
- Log all trackable outbound mail for reference.
- Sort company mail, specific bulletins and correspondence.
- Scan incoming notices via Falcon Red scanning machine (daily).
- Resolve the notices in the “Manual” queue in Pony Express (daily).
- Scan the inbound TA mail and deliver originals to TA’s (daily).
- Special projects and seeks additional responsibilities.
- Restocking of mailing supplies in copy rooms for servicing team.
- Resolve any mailroom inbox emails/issues daily.
Benefits
- Full range of benefits including medical, dental, vision, disability, PTO, etc.
- $1 employee dental coverage (bi-weekly)
- Free $20k life insurance benefit
- Free Employee Assistance Program
- 401(k) plan with match that vests immediately
- 4 weeks paid parental leave
- Discounted Annual Tax Preparation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
