Managed Implementation Consultant
About The Position
At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique! We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work. In-Office: This is a 100% in-office role based at our Rochester, NY. Remote or hybrid work is not available for this position. The Managed Implementation Consultant is responsible for supporting client implementations with a strong focus on data migration, validation, and test payroll execution. This role involves collaborating closely with Sales, Data Conversion, Implementation, and Managed Services teams to ensure successful project outcomes and identify opportunities for additional services. The consultant plays a key role in onboarding client data, driving projects to completion, and ensuring go-live dates are met.
Requirements
- Bachelor’s degree required or equivalent experience
- 3+ years of Customer Service or Customer interfacing role
- 2+ years in HCM consultation or benefits / payroll / HR
- Prior Paylocity system knowledge required
- Proficiency in Paylocity tools and Microsoft Excel, including pivot tables, VLOOKUP, and data analysis
- Strong organizational, time management skills, and excellent customer service
- High attention to detail, strong problem-solving and decision-making abilities, and a proactive approach to overcoming challenges
- A solid understanding of payroll compliance at the federal, state, and local levels
- Strong interpersonal skills and ability to work effectively in a team environment.
- Excellent customer service skills and client-facing communication.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that fulfil project needs and client expectations.
Nice To Haves
- Certified Payroll Professional (CPP) certification is a plus
Responsibilities
- Assist with client implementations with a focus on data migration, validation, and test payroll execution.
- Collaborate with Sales, Implementation, and Managed Services teams to ensure successful project outcomes.
- Identify opportunities for additional Managed Implementation Services (MIS) based on client needs.
- Drive projects to completion, ensuring go-live dates are met.
- Play a key role in onboarding client data during the implementation process.
- Other duties as assigned
- Some travel up to 10% required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
