Managed Services Account Executive

IMS TECHNOLOGY SERVICES LLC•Concord Township, PA

About The Position

As the Account Executive for Managed Services, you will play a pivotal role in driving recurring revenue growth, and business development, for the company. You will work closely with Sales and Service management to create and execute a Managed Services strategy that aligns with the company’s aggressive growth goals, ensuring our market position strengthens as we scale. We are looking for an individual that is self-motivated, with a hunter mentality.

Requirements

Minimum of 5 years of sales experience in Managed Services, (AV or IT) or related B2B recurring technology revenue models.
Strong understanding of Managed Service business models and service-based sales.
Knowledge of IT infrastructure, cybersecurity, cloud, device monitoring, and support services preferred.
Effective communication, negotiation, and relationship-building skills, particularly with Senior level executives.
Proven track record of consistently exceeding services sales quotas in a hunter role.
Exceptional communication, presentation, and relationship-building skills.
Strong negotiation skills and ability to close complex, consultative deals.
Organized and detail-oriented, capable of using ConnectWise PSA workflows effectively.
Goal-driven and able to meet or exceed monthly/quarterly targets.

Nice To Haves

Bachelor’s degree in business, IT, or related field preferred, but not required.

Responsibilities

Prospect, generate, and track leads using ConnectWise PSA.
Build and maintain a healthy sales pipeline with accurate opportunity tracking.
Conduct needs assessments and position IMS service offerings as tailored solutions.
Understanding client’s network and tolerance for monitoring agents.
Develop proposals and quotes directly through ConnectWise PSA.
Achieve sales targets for new recurring revenue and project services.
Transition close deals smoothly to service delivery teams via ConnectWise PSA workflows.
Maintain ongoing communication with clients to identify new opportunities.
Use ConnectWise PSA to log activities, manage follow-ups, and track client engagement.
Enter and update all sales data in ConnectWise PSA with accuracy.
Generate regular sales forecasts and reports from the ConnectWise PSA system.
Collaborate with leadership to refine sales strategies based on pipeline analytics.
Participate in regular pipeline reviews and account planning sessions.
Work closely with marketing to nurture leads through campaigns tracked in ConnectWise.
Partner with internal consultants to scope services and ensure solution fit.
Provide feedback to operations teams on client requirements and competitive trends
Other duties as assigned by management