Management Analyst III - Parks and Recreation

State of Delaware•Dover, DE

About The Position

Introduction The Division of Parks and Recreation is a two-time National Gold Medal Award winner for best managed state park system in the country. The Division oversees more than 27,000 acres in 17 state parks, the Brandywine Zoo and the Indian River Marina. The Division manages 10 state nature preserves, and 12 other sites outside of the parks and monitors over 100 conservation easements protecting more than 4,000 acres of land. The Division protects cultural and historic resources and provides a wide variety of recreational facilities for Delawareans and visitors. Find more information on state park programs and amenities at DEStateParks.com. Summary Statement This position supports the Office of Business Services by analyzing revenues and expenditures for Delaware State Parks’ $20M operating budget. The position will use data from multiple sources to build detailed Excel reports and create clear, user-friendly presentations for both internal and external audiences. The role involves analyzing campground reservation and point-of-sale data to identify trends in sales, occupancy, and consumer behavior, prepare executive-level reports, interpret contracts and agreements, forecast performance, and provide data-driven recommendations to support park business operations.

Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.
Three years experience in descriptive statistics such as the mean, median, mode or standard deviation.
Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.
Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.
Six months experience in narrative report writing.
Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance.
As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

Responsibilities

Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
Studies pertinent background material such as legislation, administrative orders and regulations.
Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
May supervise administrative support and/or paraprofessional staff.
Supervision is exercised over at least two or more merit full time positions per the Merit Rules.
The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.