Manager, Accounts Receivable

Viant Technology•Irvine, CA

8d•$100,000 - $110,000•Hybrid

About The Position

As the Manager, Accounts Receivable, you will work closely with the AR Senior Manager to lead end-to-end AR operations, driving collections performance, overseeing new account creation & credit reviews, and posting cash & reconciling customer accounts. You’ll be a primary owner and facilitator of AR customer communication, including both outgoing and incoming responses. This is a high-impact role that demands a thorough, organized, and tenacious personality, ideally with experience scaling receivables operations in fast-paced, growth environments. Successful candidates will have strong technical proficiency with Excel. Experience with macros, queries, and generative AI (ChatGPT) is also desirable.

Requirements

5+ years of progressive experience in Accounts Receivable, credit, or accounting operations.
Strong understanding of GAAP, revenue recognition, and internal controls related to AR.
Proven track record in reducing DSO, improving cash flow, and scaling AR operations in a mid-to-large organization.
Proficiency in ERP and AR systems (e.g., Sage300, Sage Intacct or other Major ERP NetSuite) and automation platforms a plus.
Excellent analytical, organizational, and communication skills; able to work cross-functionally and influence stakeholders at all levels.
Advanced Excel skills required; experience with Macros or Power Query is a plus.
Bachelor’s degree in Accounting, Finance, or a related field, or equivalent professional experience demonstrating comparable knowledge and skills.

Nice To Haves

Experience implementing or optimizing ERP, AR automation, and data-driven tools (e.g., AI-enabled forecasting or credit risk solutions) strongly preferred.
Experience integrating AR operations post-acquisition or leading system/process alignment during organizational change is a plus.
Demonstrated success in leading teams, driving change, and implementing process improvements.
MBA or CPA a plus, but not required.
Experience in public company, technology, SaaS, media, or other high-growth, high-volume B2B environments preferred.

Responsibilities

Oversee all aspects of Accounts Receivable operations, including collections, credit management, dispute resolution, reporting and cash application.
Develop and support AR policies and procedures that ensure timely and accurate reporting, improve DSO, and mitigate credit risk. Help build and support thorough, thoughtful, and scalable processes and document them for posterity.
Exhibit high performance and accountability, striving for optimization and continuous process improvement.
Support the preparation, accuracy, and timeliness of executive level A/R reporting reports, including advertiser aging schedules, DSO by advertiser, and collection forecasts, used by Finance and Executive teams to evaluate AR health and working capital.
Support the development and monitoring of key metrics (e.g., DSO, aging trends, collection rate, credit exposure), providing actionable insights to senior leadership on a weekly and monthly cadence.
Help to research, review, implement, and optimize AR systems and automation tools to drive efficiency, accuracy, and scalability—exploring the use of AI and data-driven solutions to enhance forecasting, cash application, and credit decisioning.
Own AR-related workstreams during strategic acquisitions, including transitioning acquired receivables, integrating systems, and aligning processes.
Ensure compliance with internal controls, SOX requirements, and company policies related to credit and receivables.
Manage escalations related to collections or billing discrepancies and drive resolution in a timely, customer-centric manner by coordinating with senior management and legal, as necessary.
Support audits, financial close processes, and cross-functional projects related to collection cycle management.
Stay current with industry standards and technology innovations in AR and credit management.