Manager, Business Analysis

CVS Health • Franklin, TN

22h • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Lead and manage technology projects and business analysis solutions, including planning, coordinating, and executing successful implementations for SSI Actuary and Finance teams. Gather, document, and translate business requirements into technical specifications through workshops, interviews, and cross-functional collaboration with stakeholders, actuaries, finance, product, operations, and compliance teams. Evaluate and recommend new technologies, tools, and systems to enhance business processes, data flows, and operational efficiency. Develop and implement technology strategies, roadmaps, and solutions aligned with business analysis, actuarial, and finance objectives. Map and document data sourcing, lineage, business rules, quality checks, and maintain data dictionaries to support analytics, reporting, and regulatory needs. Partner with FP&A, accounting, and actuarial teams to deliver analytics for pricing, reserving, forecasting, margin analysis, monthly close, premium and claim accruals, and profitability reporting. Embed and maintain SOX-relevant controls, reconciliations, and change-management practices; support audit and regulatory requests with traceable documentation and decision logs. Conduct reviews, tests, and scenario-based user acceptance testing (UAT) to ensure technology solutions meet defined quality standards, business requirements, and regulatory obligations. Drive adoption of technology solutions by developing training materials, user guides, and supporting end-users. Foster a culture of continuous improvement by identifying and implementing automation opportunities, streamlining processes, prioritizing backlogs, and applying industry best practices. Maintain effective stakeholder management by surfacing risks, proposing mitigations, managing expectations, and ensuring deliverables meet business needs and quality standards. This position will report to a Sr Manager and will not have official HR responsibilities/direct reports but will instead be the lead Business Analysts to support different areas of the business.

Requirements

• 1-3 years of Agile / SAFe experience
• Excellent verbal and written communication skills
• 3-5 years data interpretation and analysis experience
• 3-5 years SQL experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Bachelor’s Degree or equivalent experience

Responsibilities

• Lead and manage technology projects and business analysis solutions, including planning, coordinating, and executing successful implementations for SSI Actuary and Finance teams.
• Gather, document, and translate business requirements into technical specifications through workshops, interviews, and cross-functional collaboration with stakeholders, actuaries, finance, product, operations, and compliance teams.
• Evaluate and recommend new technologies, tools, and systems to enhance business processes, data flows, and operational efficiency.
• Develop and implement technology strategies, roadmaps, and solutions aligned with business analysis, actuarial, and finance objectives.
• Map and document data sourcing, lineage, business rules, quality checks, and maintain data dictionaries to support analytics, reporting, and regulatory needs.
• Partner with FP&A, accounting, and actuarial teams to deliver analytics for pricing, reserving, forecasting, margin analysis, monthly close, premium and claim accruals, and profitability reporting.
• Embed and maintain SOX-relevant controls, reconciliations, and change-management practices; support audit and regulatory requests with traceable documentation and decision logs.
• Conduct reviews, tests, and scenario-based user acceptance testing (UAT) to ensure technology solutions meet defined quality standards, business requirements, and regulatory obligations.
• Drive adoption of technology solutions by developing training materials, user guides, and supporting end-users.
• Foster a culture of continuous improvement by identifying and implementing automation opportunities, streamlining processes, prioritizing backlogs, and applying industry best practices.
• Maintain effective stakeholder management by surfacing risks, proposing mitigations, managing expectations, and ensuring deliverables meet business needs and quality standards.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level