Manager, Business Ops Analytics

Public Consulting Group•Charlotte, NC

2d•$95,000 - $125,000•Hybrid

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Duties & Responsibilities Serves as data and reporting lead and subject matter expert within the EDU Innovations Team. Supervises and develops a small team of data analysts. Manages the integration of school information systems with EDPlan. Develops recommendations to solve problems and issues related to data integrations and communicates with other teams as necessary; determines and implements best practices both internally and externally. Independently manages multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences. Develops communication plan with clients. Identifies and elicits requirements from key stakeholders in each engagement. Ability to work with clients and lead data integration efforts with the goal of automation. Identifies gaps and shortcomings and determine necessary workarounds. Plans and monitors ongoing project tasks. Delegates tasks and responsibilities to team members. Supervises, trains and coach junior staff and directly overseeing the work of less experienced Analysts Manages daily project functions and client interaction. Required Skills Expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Creative problem-solving ability and results-orientation. Commitment to exceptional client service and ability to lead confidently. Dedication to accomplishing goals and challenges presented by clients and management. Ability to interact with various levels of management and clients. Flexible, self-starter possessing intellectual curiosity. Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level. Strong analytical and data analysis skills. Attention to detail and ability to work with large data sets while ensuring accurate results. Able to follow, critically evaluate, and improve upon current processes. Ability to recognize issues and identify solutions. Excellent oral presentation and written communication skills. Solid organizational and time management skills. Demonstrated expertise in all MS Office products and Tableau or other visual analytics software Qualifications Education: Bachelors degree or 10 years' experience required, graduate degree preferred. Experience: 5-10 years' relevant work experience Supervisory Responsibility ASG non-consulting staff Working Conditions Remote Work Some travel required This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: be available during your set working hours have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.We are accepting applications on an ongoing basis until filled. #LI-AH1 #LI-remote The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $95,000 - $125,000 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Click here to access our privacy notice to California job applicants regarding the collection of personal information.

Requirements

Expertise or ability to independently learn a variety of EDPlan concepts, practices, and procedures.
Relies on extensive experience and judgment to plan and accomplish goals.
Creative problem-solving ability and results-orientation.
Commitment to exceptional client service and ability to lead confidently.
Dedication to accomplishing goals and challenges presented by clients and management.
Ability to interact with various levels of management and clients.
Flexible, self-starter possessing intellectual curiosity.
Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.
Strong analytical and data analysis skills.
Attention to detail and ability to work with large data sets while ensuring accurate results.
Able to follow, critically evaluate, and improve upon current processes.
Ability to recognize issues and identify solutions.
Excellent oral presentation and written communication skills.
Solid organizational and time management skills.
Demonstrated expertise in all MS Office products and Tableau or other visual analytics software
Bachelors degree or 10 years' experience required, graduate degree preferred.
5-10 years' relevant work experience

Responsibilities

Serves as data and reporting lead and subject matter expert within the EDU Innovations Team.
Supervises and develops a small team of data analysts.
Manages the integration of school information systems with EDPlan.
Develops recommendations to solve problems and issues related to data integrations and communicates with other teams as necessary; determines and implements best practices both internally and externally.
Independently manages multiple projects, designing processes, creating operational tools and providing data analytics products for internal and client audiences.
Develops communication plan with clients.
Identifies and elicits requirements from key stakeholders in each engagement.
Ability to work with clients and lead data integration efforts with the goal of automation.
Identifies gaps and shortcomings and determine necessary workarounds.
Plans and monitors ongoing project tasks.
Delegates tasks and responsibilities to team members.
Supervises, trains and coach junior staff and directly overseeing the work of less experienced Analysts
Manages daily project functions and client interaction.