Manager, Business Perform Analytics

Travelers • Hartford, AR

2d • Hybrid

About The Position

Business Performance Analytics teams at Travelers leverage descriptive and diagnostic analytics and business knowledge to identify actionable insights and influence strategy. As a Manager, Business Performance Analytics, you will use data and analytics to conduct complex analyses to quantify insights, identify opportunities, and influence strategic business decisions. This role offers a unique opportunity to lead at the intersection of analytics, strategy, and collaboration with key stakeholders across Travelers. As we continue to leverage data-driven insights, the right candidate will play a pivotal role in shaping our understanding of the health of auto from a Claim perspective, understanding frequency and severity trends as well as the impacts of our strategic initiatives. You will report, monitor, analyze and interpret data and trends, and communicate business results across various audiences and leadership teams. You will have a deep understanding of the business and strong partnerships across multiple businesses and functional areas. Key Priorities: Collaborate with Actuarial Teams: Partner with Actuarial teams across both Personal and Business Insurance to provide in-depth analysis of claim data. Your insights will help the business better understand the severity and frequency trends impacting auto results. Drive Strategic Initiatives: Work closely with portfolio leads in our Auto Product organization to support strategic initiatives across auto physical damage, auto liability, and first party medical claim handling operations. Your contributions will be key to enhancing our operational effectiveness and strategic alignment. Leverage Data for Business Impact: Conduct complex analyses using data and analytics to quantify insights, identify opportunities, and influence strategic business decisions. Communicate findings across various audiences and leadership teams to drive informed decision-making. This position may manage others. This position is hybrid with 3 days in office each week.

Requirements

• Bachelor’s degree in STEM (Science, Technology, Engineering, Mathematics), Economics, Business, or related.
• Four years of descriptive analytics or related experience working in the P&C industry with knowledge of insurance products and concepts.
• Experience using and building business intelligence tools.
• Deep understanding of business functions, operations, analytic functions and/or product of supported business line with the ability to translate insights into business value.
• Experience using descriptive and diagnostic analytic processes, including multi-variate analysis, data quality, data reporting, and data retrieval.
• Ability to effectively communicate and present technical data and trends impacting the business.
• Ability to collaborate effectively with business partners and develop and maintain productive professional relationships.
• Awareness and adherence to established data management practices and standards.
• Strategic analytical mindset.
• Three years relevant analytics experience.

Responsibilities

• Use descriptive and diagnostic analysis and exploratory data analysis to identify business trends, translate insights into business value, and drive business decisions.
• May direct the development of analysis.
• Use data visualization and storytelling to leverage insights, communicate the business story, and recommend and begin to influence solutions.
• Monitor data to recognize patterns and identify trends to support the Health of the Business.
• Design and execute Proofs of Concept leveraging various tools and techniques to develop capabilities.
• Work with and manipulate multi-level dimensional data towards the ultimate design required to meet business requests.
• Monitor business results to determine if desired results are achieved and propose recommendations to management.
• Effectively works with cross functional teams on varying business initiatives.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager