Manager Information Services

HJ StaffingIrving, TX
2dOnsite

About The Position

We are seeking a strategic and hands-on Manager, Information Services to join our team on-site in Irving, TX. This is designed for a leader who excels at bridging the gap between complex healthcare operations and innovative technology solutions. Role Overview Location: Irving, TX (100% On-site) Schedule: Monday – Friday | 8:00 AM – 5:00 PM Citizenship: Must be a US Citizen or Green Card Holder What You Will Do As the Manager of Information Services, you will oversee the implementation, support, and lifecycle management of content within designated programs. You will serve as a mentor and coach to IS associates while driving the technical strategy that supports our healthcare mission. Operational Leadership: Monitor and report day-to-day operations to the System Director, ensuring efficient resource utilization and prioritization. Team Management: Recruit, onboard, and develop a high-performing team. You will handle performance reviews, time/attendance, and payroll for your direct reports. Project Governance: Lead multiple complex projects simultaneously, ensuring they remain within scope, on time, and within budget. Process Improvement: Drive continual improvement in application service delivery, staying ahead of emerging healthcare technology trends. Strategic Collaboration: Work across geographically and culturally distributed teams to ensure seamless system deployment and support.

Requirements

  • Bachelor’s Degree in Computer Science, MIS, Business, or a related field (Submission of degree is required).
  • Minimum of 3 years in an IT leadership role.
  • Direct experience working within a Health Plan environment.
  • Proven experience managing customer support in a highly matrixed organization.
  • Strong knowledge of major healthcare information systems.
  • Proficiency in financial skills, including forecasting and managing multi-million-dollar departmental budgets.
  • Exceptional oral/written communication and the ability to present complex technical data to non-technical stakeholders.
  • Must be a US Citizen or Green Card Holder

Responsibilities

  • Oversee the implementation, support, and lifecycle management of content within designated programs.
  • Serve as a mentor and coach to IS associates
  • Drive the technical strategy that supports our healthcare mission.
  • Monitor and report day-to-day operations to the System Director, ensuring efficient resource utilization and prioritization.
  • Recruit, onboard, and develop a high-performing team.
  • Handle performance reviews, time/attendance, and payroll for your direct reports.
  • Lead multiple complex projects simultaneously, ensuring they remain within scope, on time, and within budget.
  • Drive continual improvement in application service delivery, staying ahead of emerging healthcare technology trends.
  • Work across geographically and culturally distributed teams to ensure seamless system deployment and support.
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