Manager, IT Systems

Anduril Industries•Costa Mesa, CA

14h•$129,000 - $171,000•Onsite

About The Position

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM We are seeking an experienced and dynamic IT Systems Manager to drive innovation and efficiency across our IT toolset and systems. This role will be instrumental in shaping our IT systems roadmap, focusing on leveraging advanced technologies like AI-powered ITSM agents and automation to enhance service delivery and streamline operations. You will work at our headquarters in Costa Mesa. You will be responsible for the strategic planning, implementation, and ongoing management of our IT tools, ensuring they meet the evolving needs of the business.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field; MBA or Master's degree preferred.
10+ years of experience in IT with a minimum of 5 years in enterprise IT management roles, with a strong focus on systems and tools.
Experience with teaching and mentoring others on project delivery activities and expectation setting with executional follow-through.
Proven experience in managing and developing IT tool roadmaps and leading technology evaluations.
Strong leadership and team management abilities.
Strong technical knowledge of network and systems infrastructure, cloud services, and modern IT operational tools (e.g., ITSM, automation platforms, CI/CD tools).
Proven track record of managing IT projects and leading technical teams in the implementation and management of complex systems.
Excellent problem-solving and analytical skills, with a keen eye for process optimization.
Outstanding communication and interpersonal abilities, with a focus on customer service and cross-functional collaboration.
Ability to travel as needed.
Eligible to obtain and maintain an active U.S. Secret security clearance.

Nice To Haves

Experience with specific ITSM platforms (e.g. ServiceNow, Jira Service Management, Freshservice, etc) and GenAI/LLM integrations.
Experience with automation technologies and scripting languages (e.g. Python, Groovy, Powershell, etc.)
Experience in a Zero trust/beyond corporate environment.
Experience in leading technical teams in hardware manufacturing businesses with emphasis in IT systems and supporting operations.

Responsibilities

Manage the IT Tool Roadmap: Define, prioritize, and execute the roadmap for key IT operational tools, including ITSM platforms, AI agents, automation tools, Jira, and asset management systems like Oomnitza.
Drive IT System Enhancements: Oversee the maintenance, enhancement, and strategic evolution of IT systems and tools, ensuring reliability, performance, scalability, and security.
Champion IT System Policies and Procedures: Champion IT system policies and procedures to ensure compliance with industry standards and regulatory requirements, with a focus on how they integrate with new and existing toolsets.
Strategic Alignment: Coordinate with direct IT members and adjacent stakeholders to align regional IT system strategies and tool deployments with the organization's overall objectives.
Stakeholder Collaboration: Collaborate with key stakeholders across the organization to analyze business requirements and develop solutions utilizing advanced IT systems and tools.
Partner with Technical Teams: Partner with vendors and technical teams to deliver and integrate IT solutions and systems that support their operations.
Provide Technical Expertise: Provide deep technical expertise and support in resolving escalated IT systems and tool-related issues.
Monitor System Performance and Efficiency: Monitor IT system and tool performance and generate regular reports for senior leadership, focusing on key metrics and areas for improvement.
Build vs. Buy Analysis for ITSM AI Agents: Conduct thorough build versus buy analyses for proposed ITSM AI agents, including detailed Total Cost of Ownership (TCO) estimations to inform strategic investment decisions.

Benefits

Healthcare Benefits
US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.
Additional Benefits
Income Protection: Anduril covers life and disability insurance for all employees.
Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Professional Development: Annual reimbursement for professional development
Commuter Benefits: Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
UK & IE Roles: Pension plan with employer match.
AUS Roles: Superannuation plan.