Manager, Learning & Development
About The Position
The Manager, Learning & Development is responsible for designing, delivering, and continuously improving talent management, organizational development, and learning strategies that support the employee experience starting on day one. This role leads a team of internal consultants and strategists that partner closely with leaders and HR stakeholders to strengthen performance, engagement, capability, and readiness across the workforce. This role will focus on leading a team to support systemwide work in Learning & Development with a focus on learning programs for all levels, new employee orientation, new leader orientation, retention driven leadership and emerging leader development. The Manager, Learning & Development is expected to operate with shared accountability, flexibility, and a system mindset to support all aspects of strengthening organization’s talent and culture and stepping in as needed to meet organizational priorities.
Requirements
- Bachelor’s degree required (Human Resources, Organizational Development, Education, Business, or related field preferred).
- 7+ years of progressive experience in talent management, organizational development, learning and development, or related HR disciplines.
- Demonstrated experience leading enterprise-wide programs in complex, multi-site organizations.
- 2 years of leadership preferred
Nice To Haves
- Master’s degree in organizational development, Human Resources, Education, or a related field preferred.
Responsibilities
- Own end-to-end program lifecycle management, including needs assessment, design, pilot, implementation, measurement, and continuous improvement.
- Evaluate the effectiveness of talent and learning programs and continuously refine approaches based on data, feedback, and evolving business needs to ensure that talent and learning programs are scalable, sustainable, and aligned with system priorities.
- Establish standards, frameworks, and best practices that enable consistent application across the system.
- Lead, coach, and develop teams of ODL consultants and strategists to support team member, leader, and organizational growth goals.
- Create a high-performing, collaborative team environment that supports shared accountability and build organizational capability within the ODL function through skill development and effective resource deployment.
- Apply organizational development principles to support team effectiveness, change initiatives, and evolving operating models.
- Serve as a trusted advisor to leaders, HR partners, and executive stakeholders to embed consistent and effective talent practices that support talent, learning, and organizational effectiveness.
- Lead or support enterprise change initiatives, ensuring talent and learning strategies enable successful adoption.
- Collaborate closely with peers across HR and the business to align talent and learning efforts with workforce and organizational needs.
- Own ODL-related vendors including LMS platform, surveying tools, development partners, and other technology to support team member and leader lifecycles.
- Lead selection, implementation, optimization, and governance of vendors supporting talent management and organizational development.
- Ensure technology and vendor investments deliver measurable impact and align to enterprise development, engagement, and retention priorities.
- Define and track success measures such as performance effectiveness, bench strength, skill development, internal movement, retention, and program impact.
- Leverage data and insights to inform decisions, prioritize investments, and demonstrate value.
- Identify emerging trends and future skill needs and adapt strategies accordingly.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
