Manager of Project Coordination

Storage Solutions Inc•Westfield, IN

5h•Onsite

About The Position

This position will oversee the activities of & provide leadership for the Project Coordinators that provide sales support for sales team. OVERALL RESPONSIBILITIES Manage & distribute the workload of the entire project coordination team Manage the productivity of each individual member of the project coordination team Manage project coordination team proficiency and training Conduct Mid-Year and End-of-Year Reviews with all direct reports Manage a workload of orders and projects as part of the Project Coordination team Communicate with third-party vendors and customers for flawless execution of projects Continuously improve post-installation follow-up plans with project managers and sales for complex projects Develop and maintain comprehensive project documentation in accordance with project management team Assist in the continued improvement of & ensure group adherence to company project coordination processes Analyze and review projects after completion to identify improvement opportunities Share project results and best practices within the Team Westfield leadership group Provide back-up coverage on projects that are generated by the sales team by acting as the project coordinator if primary PC is on PTO/leave Successfully manage the relationship with the client and all stakeholders Successfully manage project coordination functions and processes including: Internal workload distribution tools Establishing credit/terms Accounts Receivable (A/R) follow-up, collection, and process improvement Month-End, Quarter-End, Year-End Close-Out Project close-out audits Serves as SME for internal software tools, and customer/vendor portals Perform risk management to minimize project risks Participate in internal continuous improvement projects as required

Requirements

Demonstrated success as a Project Coordinator
Dedicated people leader invested in managing individuals, both for performance and career growth
Skilled at conflict resolution and collaboration
Highly detail-oriented, ability to manage critical deadlines
Ability to multitask effectively, prioritize, and execute complex tasks
Experience at working both independently and in a team-oriented, collaborative environment is essential
Ability to work through project issues with customers/vendors in a timely manner
Technically competent and proficient with various software programs: Excel, Word, Outlook, Sage100, Smartsheet
Proficient in Salesforce CRM and workload management tools
Strong written and oral communication skills: in-person and virtual meetings, email, phone calls, internal and external stakeholders
Must be able to learn, understand, and apply new technologies
BA/BS or equivalent experience

Responsibilities

Manage & distribute the workload of the entire project coordination team
Manage the productivity of each individual member of the project coordination team
Manage project coordination team proficiency and training
Conduct Mid-Year and End-of-Year Reviews with all direct reports
Manage a workload of orders and projects as part of the Project Coordination team
Communicate with third-party vendors and customers for flawless execution of projects
Continuously improve post-installation follow-up plans with project managers and sales for complex projects
Develop and maintain comprehensive project documentation in accordance with project management team
Assist in the continued improvement of & ensure group adherence to company project coordination processes
Analyze and review projects after completion to identify improvement opportunities
Share project results and best practices within the Team Westfield leadership group
Provide back-up coverage on projects that are generated by the sales team by acting as the project coordinator if primary PC is on PTO/leave
Successfully manage the relationship with the client and all stakeholders
Successfully manage project coordination functions and processes including:
Internal workload distribution tools
Establishing credit/terms
Accounts Receivable (A/R) follow-up, collection, and process improvement
Month-End, Quarter-End, Year-End Close-Out
Project close-out audits
Serves as SME for internal software tools, and customer/vendor portals
Perform risk management to minimize project risks
Participate in internal continuous improvement projects as required