Manager Operations and Employee Experience

Sanofi • Cambridge, MA

1d

About The Position

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. At Sanofi, we chase the miracles of science to improve lives. We’re seeking an experienced Manager, Operations & Employee Experience to join our Specialty Care North America (SPC NA) Strategy and Operations team as we continue to scale and evolve our portfolio of enterprise initiatives. The Strategy and Operations Office is growing to support the transformation of operations, enterprise programs, and leadership experiences across Specialty Care North America. This role will work closely with Strategy & Operations team serving as a key execution and program delivery partner across internal teams, external vendors, and stakeholders. This position is execution-focused by design, with responsibility for overseeing program logistics, vendor coordination, and operational delivery while supporting broader program management and cross-functional initiatives. About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Requirements

• Bachelor’s degree required
• 6+ years of experience in program management, operations, events, or a related field (pharmaceutical or life sciences industry preferred)
• Experience managing complex initiatives with multiple stakeholders and external vendors
• Strong organizational and project management skills with ability to manage multiple priorities
• Proficiency in budget management and financial tracking
• Excellent written and verbal communication skills with strong attention to detail
• Strong interpersonal skills and ability to work across diverse stakeholder groups

Nice To Haves

• Experience supporting senior leaders and enterprise-level programs
• Familiarity with pharmaceutical commercial operations
• Experience with collaboration and project management tools
• Experience with process improvement or operational excellence methodologies
• Exposure to digital tools, automation, or AI-enabled workflows in support of program management or operations a plus

Responsibilities

• Program Execution & Logistics Oversight
• Serve as the primary day-to-day point of contact for external vendors (production, AV, travel, hotels), ensuring alignment to scope, timelines, and deliverables
• Coordinate internal stakeholders and external partners to support seamless program execution
• Track milestones, risks, dependencies, and issues; escalate appropriately with recommendations
• Support on-site execution, including run-of-show coordination and issue management
• Manage budget tracking, purchase orders, invoice processing, and reconciliation in partnership with Finance and vendors
• Program Management & Operational Support
• Translate strategic direction into detailed execution plans, project timelines, and workback schedules
• Maintain project plans, trackers, and status updates across multiple workstreams
• Collect, organize, and maintain program assets (scripts, bios, decks, visuals) and manage deliverable trackers
• Prepare materials and updates for leadership reviews and internal checkpoints
• Track decisions, action items, and follow-ups to ensure accountability across teams
• Cross-Functional & Enterprise Support (As Needed)
• Support enterprise recognition and incentive programs in partnership with cross-functional teams
• Assist with culture, engagement, and leadership communications initiatives tied to SPC NA programs
• Partner with internal teams to support operational improvements and enterprise initiatives as needed
• Identify opportunities to streamline workflows and improve program delivery and day-to-day operations

Benefits

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level