Manager, Project Support - Strategic Operations

HiltonAddison, TX
1d$65,000 - $95,000Remote

About The Position

Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Develop Python-based Extract, Transform, Load (ETL) pipelines to create reports and tools Author complex SQL queries and stored procedures for data extraction, aggregation, and reporting Build Excel-based financial and operational tools using VBA (macros, custom functions, PivotTable automation, Power Query integration) Integrate with RESTful APIs, managing secure authentication and credential storage (e.g., keyring) Profile pipeline performance—optimize Python code (cProfile) and SQL execution plans Document ETL processes, data models, and maintain a centralized data catalog How you will collaborate with others: Partner with RMCC teams, Analytics, BI, and Commercial Services teams to translate use cases into scalable data products Mentor junior analysts and developers in Python, SQL, and VBA best practices; lead knowledge-sharing workshops Provide strategic advisory to business and technical partners on analytics best practices and data-product adoption Collaborate with partners to define and measure performance metrics and evaluate data-product impact What projects you will take ownership of: Architect performance-outlook dashboards and self-service reporting tools that surface revenue and commercial trends Develop CI/CD pipelines for automated testing and deployment of analytics data products. Design data models (star/snowflake schemas) to support reporting Ensure compliance with security and data-governance policies, including secure credential management and access controls Own and maintain project artifacts in GitLab, including housing SQL queries, data models, and supporting documentation using version control best practices to enable collaboration, reuse, and scalable analytics delivery

Requirements

  • Five (5) years professional experience in analytics/data-engineering roles
  • Experience authoring complex SQL (Redshift, SQL Server, MySQL) and stored procedures
  • Three (3) years coding development experience (macros, automation, PivotTables)
  • Proficient in Python (ETL frameworks, pandas, NumPy) and advanced Excel (Power Query, functions)
  • Demonstrated experience in data storytelling, including leading discovery with cross‑functional teams to understand needs, translating those needs into clear narratives, and delivering storytelling‑driven dashboards that improve decision‑making and operational efficiency
  • Travel up to 10%

Nice To Haves

  • Understanding of data-modeling principles (star/snowflake schemas)
  • Partner and project management experience translating business needs into technical requirements
  • Experience with BI tools\: MicroStrategy, Alteryx, Power BI
  • Experience with Airtable, Salesforce, GitLab, and Power Automate

Responsibilities

  • Develop Python-based Extract, Transform, Load (ETL) pipelines to create reports and tools
  • Author complex SQL queries and stored procedures for data extraction, aggregation, and reporting
  • Build Excel-based financial and operational tools using VBA (macros, custom functions, PivotTable automation, Power Query integration)
  • Integrate with RESTful APIs, managing secure authentication and credential storage (e.g., keyring)
  • Profile pipeline performance—optimize Python code (cProfile) and SQL execution plans
  • Document ETL processes, data models, and maintain a centralized data catalog
  • Partner with RMCC teams, Analytics, BI, and Commercial Services teams to translate use cases into scalable data products
  • Mentor junior analysts and developers in Python, SQL, and VBA best practices; lead knowledge-sharing workshops
  • Provide strategic advisory to business and technical partners on analytics best practices and data-product adoption
  • Collaborate with partners to define and measure performance metrics and evaluate data-product impact
  • Architect performance-outlook dashboards and self-service reporting tools that surface revenue and commercial trends
  • Develop CI/CD pipelines for automated testing and deployment of analytics data products.
  • Design data models (star/snowflake schemas) to support reporting
  • Ensure compliance with security and data-governance policies, including secure credential management and access controls
  • Own and maintain project artifacts in GitLab, including housing SQL queries, data models, and supporting documentation using version control best practices to enable collaboration, reuse, and scalable analytics delivery

Benefits

  • Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
  • Go Hilton travel program\: 110 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • The annual salary range for this role is $65,000-$95,000 and is determined based on applicable and specialized experience and location.
  • Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
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