Manager, Sales Development, SME & Growth
About The Position
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. Airwallex is looking for a Manager, Sales Development to lead a highly visible and motivated team that achieves individual, team and organisational quotas. Your team is responsible for developing and qualifying revenue opportunities within their assigned territory for SME to Growth sized opportunities. Your team will generate new business opportunities to fuel the sales pipeline by conducting strategic research and cold calling. You'll be a valuable contributor to the Airwallex Sales leadership team shaping strategy at an early stage, be deeply involved in building our sales machine into a large, successful, scaled, revenue-generating function. This role is based in New York, NY.
Requirements
- 5+ years of experience in high-performance SDR/AE roles, including 2+ years in a leadership capacity managing SDR teams.
- Proven ability to hire, train, and develop top-tier sales talent.
- Strong understanding of B2B outbound prospecting, pipeline development, and SDR-to-AE handoff best practices.
- Familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies.
- Highly collaborative, with excellent communication and stakeholder management skills.
Nice To Haves
- Experience or understanding of fintech/payment industry is a plus!
Responsibilities
- Hire, coach, and develop a world-class team of SDRs responsible for US pipeline generation.
- Own SDR performance management, ensuring the team meets or exceeds key sales metrics (SQLs, SALs, pipeline contribution).
- Develop best-in-class handoff processes to ensure SDR-generated leads are properly nurtured and converted by Account Executives (AEs).
- Ensure SDRs receive structured training on regional market nuances, qualification criteria, and customer engagement best practices.
- Establish a quality control framework, including SDR call reviews, outreach messaging audits, and structured feedback loops.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
