Manager, Technical Product Management

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department OverviewThis opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) team, supporting the evolution of our Environmental, Social, Governance (ESG) data and reporting capabilities. EPP’s vision is to “Always be a... people-led, product-centric, forward-thinking & trusted technology partner of choice.” The Manager, Technical Product Management – ESG Data Modernization plays a critical role in supporting the day-to-day operations of our ESG product ecosystem, with a focus on the Salesforce Net Zero Cloud platform. This position is ideal for someone who is technically curious, detail-oriented, and passionate about enabling data-driven decision-making through modern product practices. This is an exciting opportunity to contribute to the transformation of EPP’s ESG products and services, helping to shape how we deliver value to the business through agile product operations, platform expertise, and continuous improvement.DutiesWe are seeking a strategic and user-centered Manager of Technical Product Management to lead the development and evolution of our ESG Data Modernization product solution. This role is ideal for a systems thinker who thrives at the intersection of technology, data, design, and business outcomes. You will guide a cross-functional product trio (product, design, engineering) and collaborate with stakeholders to deliver impactful, data-informed solutions that support our ESG reporting vision. As a servant leader, you will champion agile product practices, design thinking, and continuous discovery, while enabling the team to deliver value iteratively and sustainably. Your expertise in Salesforce Net Zero Cloud, ESG data, and analytics will support product strategy, roadmap execution, and performance measurement.

Requirements

5+ years of experience in technical product management.
Bachelor’s degree in Business, Sustainability, Supply Chain, Computer Science or related field or equivalent experience.
Experience with Salesforce Net Zero Cloud, ESG data platforms, and enterprise data systems.
Strong understanding of ESG reporting frameworks and compliance requirements.
Experience managing product backlogs and agile delivery using Jira or similar tools.
Excellent communication and stakeholder engagement skills.
Strong analytical and problem-solving capabilities.
Demonstrated ability to lead cross-functional teams and drive strategic outcomes.

Nice To Haves

Experience with ESG data automation, integrations, and reporting tools.
Agile or Product certification.
Experience working with global teams and sustainability stakeholders.

Responsibilities

Serve as subject matter expert for Net Zero Cloud functionality, roadmap, and integrations with McDonald’s for the ESG Reporting team and stakeholders .
Maintain deep understanding of ESG data lifecycle: ingestion, transformation, validation, approval, and reporting.
Partner with Salesforce, system integrators, and internal tech teams to plan, prioritize, and deliver product enhancements.
Develop product roadmaps aligned with ESG goals, regulatory requirements, and business objectives.
Facilitate discovery sessions with ESG stakeholders to define valuable problems and opportunities.
Translate business needs into clear, testable epics, user stories, and requirements with acceptance criteria.
Conduct user research and maintain product documentation including roadmap, specs, and release notes.
Collaborate with cross-functional teams including Cybersecurity, Legal, Infrastructure, and SOX compliance.
Collaborate with implementation and business analysts teams to ensure successful delivery of features.
Oversee UAT planning, execution, and resolution, partner with business on production decisions.
Ensure product configurations meet compliance and audit requirements for ESG reporting.
Partner with our global data tech team to validate integrations between Global Data Warehouse and Net Zero Cloud.
Align ESG reporting with regulatory, shareholder, and market requirements.
Oversee the data quality and implement remediation plans.
Develop and execute a product data strategy that aligns ESG objectives with Net Zero Cloud adoption, engagement, and feature utilization metrics enabling leadership visibility into platform performance and its contribution to ESG goals.
Manage backlog grooming and prioritization to improve usability, performance, and business alignment.
Track product performance and adoption through analytics and stakeholder feedback.
Partner with the global tech data team for discovery efforts to assess current ESG data collection methods and identify automation opportunities.
Partner with the data tech team to evaluate integrations and workflows that reduce manual input.
Document findings, recommendations, and business cases for automation initiatives.
Ensure new data processes align with Net Zero Cloud objects and capabilities to support ESG reporting standards.