Manager Test Development

Ascend Learning, LLC•Leawood, OR

2d•Hybrid

About The Position

The Manager Test Development ensures process and quality control excellence in the development of Ascend Learning assessments. This role is accountable for hiring, team performance, product quality, customer service, team training, workflow management, project prioritization, deadlines, project assignment, and oversight of day-to-day activities. The Manager Test Development should possess all the skills necessary to perform any of the duties of any member of the Test Development team. These include test creation, system management, coordination across departments, and incident resolution.

Requirements

Bachelor’s degree required, Master’s degree in Education or English preferred
8+ years of relevant work experience in editing and/or test development
Prior management experience preferred
Excellent leadership skills
Knowledge of editing and proofreading
Ability to plan and organize work, set priorities, and direct own activities
Desire to take accountability of projects and quality
Ability to understand and interpret item statistics
Understanding of basic HTML coding
Familiarity with interconnectedness of testing platforms (creation, delivery, staging, etc.) and backend processes
Knowledge of the responsibilities of various departments within Ascend
Ability to communicate project workflow and task, and simplify complex processes
Ability to contribute to process documentation updates

Nice To Haves

Master’s degree in Education or English preferred
Prior management experience preferred

Responsibilities

Manage the activities of test developers to maximize work effort, deliver products on time, ensure accuracy, and provide excellent service to business partners. This includes managing day-to-day activities and providing project oversight.
Coordinate with resource and project management teams to develop production schedules and workflow. This includes involvement in project initiation and scope definition and/or review.
Ensure appropriate staffing by managing the hiring process and conducting performance management of team members.
Ensure that processes and tools are in place to efficiently produce high-quality products that satisfy business needs.
Leverage strategies and tools for increasing item output and mitigating security risks
Serve as liaison between Business Units and the Test Development Team.
Maintain the ability to perform all duties of the Test Development Team.