Marketing Associate - Member Growth Operations

Progyny, Inc.•New York, NY

3d•$60,000 - $75,000•Hybrid

About The Position

Thank you for considering Progyny! Progyny is on a mission to give everyone the opportunity to start a family and feel supported in their health through transformative fertility, family building and women’s health benefits. This role will contribute to member education across our family of benefits, focusing on creating personalized resources and collateral to support members no matter where they are in their journey. You will join a growing marketing team and work closely with Client Success, Client Solutions, and Member Services on a variety of projects designed to support member engagement and drive benefit education and awareness. The ideal candidate is eager to learn and test new ideas, can manage multiple projects at once, and demonstrates exceptional attention to detail, particularly when handling logistics, timelines, and high-volume marketing materials. This person is a strong writer, highly organized, and a collaborative team player who can execute with precision across both digital and physical marketing initiatives.

Requirements

1–3 years of experience in marketing
Bachelor’s degree in business, marketing, or communications
Exceptional attention to detail, particularly in managing logistics, shipments, and high-volume marketing materials where accuracy is critical
Strong oral and written communication skills with the ability to collaborate effectively with internal and external partners
Excellent organizational skills and ability to manage multiple deadlines while maintaining precision across all deliverables
Self-starter, comfortable working in a fast-paced environment
Passionate about connecting people with care and support during life’s milestone moments

Nice To Haves

Experience with webinar platforms and project management tools is a plus

Responsibilities

Support the marketing team’s efforts to clearly and effectively communicate the Progyny benefit to our members, tailoring all communications to different audiences across Progyny’s family of benefits – Fertility and Family Building, Pregnancy and Postpartum, and Menopause
Draft marketing collateral that supports clients’ efforts to drive benefit education and awareness among their employees, including detailed benefit guides, one-pagers, event collateral, presentations, and at-home mailers (including postcards and other direct mail campaigns)
Assist with the coordination, ordering, and shipment of materials for hundreds of client events and marketing campaigns, including benefit fairs—ensuring accuracy, timeliness, and flawless execution across all logistics
Support the end-to-end execution of benefit fair events, including inventory tracking, packing, and shipping of materials to event locations
Manage large-scale mailer campaigns (e.g., postcards), ensuring data accuracy, correct targeting, and high-quality output with meticulous attention to detail
Support creation of member materials during the busy Open Enrollment season
Source opportunities and help launch processes for ongoing client success enablement

Benefits

Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office