Marketing Trainer

Travel + Leisure Co.•National Harbor, MD

5d•$44,000 - $44,000

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Marketing Trainer is responsible for the delivery of marketing training related programs throughout several sites in the East Region. This role delivers training for both New Hire marketers for In-House marketers, Virtual Marketing and existing marketing reps for the assigned area. This position is hands on. The right candidate will have a strong partnership with the marketing managers and Directors to ensure performance standards are met.

Responsibilities

Conducts New Employee Marketing training through the first 90 days of production and initiative driven programs.
Focus is on product knowledge, effective marketing strategies, customer service, quality, compliance, and productivity.
Utilizes company training program called Passport Blueprint as the main source to conduct training courses.
Work side-by-side with new hires at their marketing locations after graduating from the training class.
Travel is a requirement.
This role will become the SME’s (subject matter experts) for the Journey system and will assist with managing usage and training.
Trainers also will be promoting site and corporate contests, promotions, as well as Club Elite.
Partner with site marketing leadership and recruiting to assess new hire on boarding and performance of new hires, ensuring that new hires are achieving expected performance levels at or above the budgeted threshold within 90 days
Also assess broader opportunities relating to current marketing associate performance, marketing processes and a desired follow through to affect and implement positive change.
Supports the performance management process by providing weekly trainings to any underperforming marketer
Tracks marketer performance and run reports to be utilized for performance management purposes.
Serves as an active marketing partner working shifts at each location to support operations (if not in training class).
Inspects processes and presentation quality at marketing locations.
Help ensure QA audit standards are maintained and required courses are consistently maintained.
Provide coverage, if needed, at Tour Reception to greet guests and inspect quality of tour flow.
Partner with the site sales trainer(s), marketing and sales leaders to create consistent presentation, tools, rollouts and processes.
Ensure a consistent experience from marketing to the sales floor.
Describe quantifiable measures that will help define the value of the position. Examples include size of budget, business metrics, etc. Also, describe the impact on revenue, profit or expenses by stating activities that could affect financial results of the site.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program