Spa - Massage Therapist

Omni Hotels & Resorts•Fort Lauderdale, FL

About The Position

Massage Therapists are responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. As part of the MOKARA Spa team, spa providers are to consistently perform the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsible for cleaning, sanitizing, and setting up the treatment rooms according to procedures. Maintain sanitation of work area and equipment as required by state board guidelines. Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste. To begin and end treatments at the published time and ensure correct procedures of all treatments are always being followed. Relay, with confidence, both product and service benefits to guests and offer suggested retail and treatment opportunities. Strive to consistently produce a minimum of 10% in retail sales daily, weekly, and monthly.

Requirements

Minimum 1-year of experience as a Massage Therapist preferably in an upscale salon or spa setting.
Current State of Forida Massage License.
Proficient skills in traditional and modern forms of massage therapy.
Good verbal/written communication skills.
Attention to detail and excellent organizational skills.
Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs.
Ability to work well under pressure, managing back-to-back appointments in a high volume 4 diamond environment.
Must be able to work a variety of shifts, including weekends, evenings, and holidays.
Responsible and dependable with ability to fulfill on-call scheduling needs.
Must obtain a current City Business Tax Permit with the city of Fort Lauderdale upon hire.
Must obtain a State of Florida TIPS Alcoholic Beverage Server Permit.

Responsibilities

Performing services to the best of their ability
Maintaining Omni standards throughout all procedures
Consistently perform the highest possible standard of treatment
Creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives
Cleaning, sanitizing, and setting up the treatment rooms according to procedures
Maintain sanitation of work area and equipment as required by state board guidelines
Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste
Begin and end treatments at the published time and ensure correct procedures of all treatments are always being followed
Relay, with confidence, both product and service benefits to guests and offer suggested retail and treatment opportunities
Strive to consistently produce a minimum of 10% in retail sales daily, weekly, and monthly