Med Spa Manager
About The Position
We are seeking an experienced and highly organized Med Spa Manager to lead day-to-day operations and support the continued growth of our medical aesthetics practice in beautiful Steilacoom, WA. This role works closely with an experienced Medical Director and plays a critical part in optimizing operations, supporting the team, and driving revenue growth. This is an ideal opportunity for a confident leader who thrives in a structured environment, enjoys building systems, and wants to grow alongside a well-established medical professional in a scenic, community-centered setting.
Requirements
- Previous experience as a Med Spa Manager, Practice Manager, or Spa Manager (medical aesthetics strongly preferred)
- Strong organizational, leadership, and communication skills
- Proven ability to support business growth and operational improvements
- Comfortable managing KPIs, goals, and team accountability
- Professional, proactive, and solutions-oriented mindset
Nice To Haves
- Experience with EMR/CRM systems and scheduling platforms preferred
Responsibilities
- Oversee daily clinic operations to ensure efficiency, organization, and exceptional patient experience
- Manage scheduling, staffing, workflows, and clinic coverage
- Serve as the primary point of contact between providers, front desk, and ownership
- Implement and maintain SOPs across front desk, clinical flow, and inventory
- Support hiring, onboarding, training, and performance management
- Lead with accountability while fostering a positive, professional culture
- Conduct regular team check-ins and support productivity goals
- Support growth initiatives including memberships, packages, and promotions
- Track KPIs including sales performance, rebooking, utilization, and revenue
- Partner with leadership to identify opportunities for improvement and expansion
- Ensure consult processes and follow-up protocols are being executed consistently
- Ensure a high-touch, professional patient journey from first contact through follow-up
- Handle escalated patient concerns with professionalism and discretion
- Maintain a welcoming, organized, and polished clinic environment
- Oversee inventory management and ordering
- Assist with reporting, metrics tracking, and operational audits
- Ensure compliance with policies, procedures, and regulatory requirements
Benefits
- Work in a beautiful waterfront community in Steilacoom, WA
- Collaborate with an experienced and respected Medical Director
- Opportunity to grow with the practice and make a meaningful impact
- Stable, professional environment with room for advancement
- Competitive compensation based on experience
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
