Join the Philips Multi-Vendor Services (MVS) business as a Portable Medical Equipment Handler, located onsite at a customer facility in the Valhalla, NY area. This role provides support to the onsite biomedical team. Your role: Inspect, ship, and maintain low risk biomedical equipment at customer sites. Utilize service manuals, tools, training (on-the-job, manufacturer, 3rd party), support, resources, and escalation processes within required timeframes to resolve customer and system problems timely and effectively. Provide exceptional customer service by addressing and resolving customer needs. Understand the customer's business and assess priorities communicated by site leadership. Actively participate as a member of the onsite work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become trained on a diverse range of equipment, learn new tools). Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, FCOs, PM, installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Shift time: Friday-Tuesday, 7AM-3PM
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED