Medical Records Coordinator

Mindset

1d•Remote

About The Position

Medical Claims Coordinators actively work directly with Attorneys and Case Managers in front end development of the claims process. This work is integral to ensuring clients’ disability claims are handled efficiently for clients. Claims Coordinators work hand in hand with other departments within the firm to ensure a smooth process for clients. They help ensure that clients receive the necessary documents and updates regarding their claims.

Requirements

Two (2) years of related experience; OR an equivalent combination of related education and experience
Ability to work autonomously and be self-motivated
Business English, proofreading, and editing techniques
Excellent time management and prioritization skills
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Ability to manage a fast-paced work environment.
Strong interpersonal skills and a friendly, approachable demeanor.
Proficiency in Google Workspace.
Ability to multitask and prioritize tasks effectively.
Reliable internet connection for remote work.
Associate's degree or equivalent education.

Nice To Haves

Experience working in a remote or virtual office environment.
Knowledge of virtual phone systems and online scheduling software.

Responsibilities

Review and process medical opinion packets, which can include compiling documents within a client’s file, writing a letter to an expert, etc.
Ensuring a smooth workflow by creating forms, assisting with process improvement, uploading and downloading documentation from online portals, and organizing claims
Providing clients with a courtesy copy of all documents through an internal tracking system
Updating and maintaining the accuracy of client files
Scheduling out tasks and/or due dates for other departments
Completing assignments directly from an assigned Case Manager or Attorney
All other duties as assigned