Medical Secretary

Saint Peters Healthcare System

6d•$20 - $32

About The Position

The Medical Secretary will: • Utilize the Athena electronic medical scheduling system, schedules all appointments for office visits assuring that all mandatory information is collected at time of scheduling call. • Answer and screen incoming calls by providing information based on knowledge of relevant policies and procedures, which include determining urgency, and routes those calls to appropriate personnel. • Act as the initial contact for the Clinical Practice and Department by greeting patients and their families and directing them through the appropriate processes making them feel comfortable. • Assist as needed with billing activities and financial screening activities according to practice policies. • Work with Hospital Pre Admission Testing Department and other facilities to coordinate appropriate testing for upcoming scheduled surgical and diagnostic procedures. • Use good phone skills by answering the telephone in a courteous, efficient, and helpful manner. • Maintain thorough familiarity with practice’s computer systems and possess the computer skills to generate requested reports and schedules. • Assist physicians in maintaining their calendars and consistently completes assignments independently. • Perform as needed a variety of miscellaneous clerical tasks to support the department's activities.

Requirements

Minimum of two (2) years office experience.
Highly-motivated, independent thinker and self-starter. Enthusiastic team player.
Excellent organizational, planning and interpersonal skills. Able to manage multiple projects. Strong follow-up and communication skills.
Bilingual: Spanish/English, strongly preferred.
Requires attention to detail and computer accuracy as pertains to data entry and patient scheduling and competence on basic office machines.
Knowledge of medical terminology.
Good computer skills. Word processing, office scheduling, familiar with Windows.

Nice To Haves

Familiar with clinical practice operations a plus

Responsibilities

Utilize the Athena electronic medical scheduling system, schedules all appointments for office visits assuring that all mandatory information is collected at time of scheduling call.
Answer and screen incoming calls by providing information based on knowledge of relevant policies and procedures, which include determining urgency, and routes those calls to appropriate personnel.
Act as the initial contact for the Clinical Practice and Department by greeting patients and their families and directing them through the appropriate processes making them feel comfortable.
Assist as needed with billing activities and financial screening activities according to practice policies.
Work with Hospital Pre Admission Testing Department and other facilities to coordinate appropriate testing for upcoming scheduled surgical and diagnostic procedures.
Use good phone skills by answering the telephone in a courteous, efficient, and helpful manner.
Maintain thorough familiarity with practice’s computer systems and possess the computer skills to generate requested reports and schedules.
Assist physicians in maintaining their calendars and consistently completes assignments independently.
Perform as needed a variety of miscellaneous clerical tasks to support the department's activities.