Medical Secretary

Jonathan M Frantz Md • Fort Myers, FL

3d

About The Position

We are seeking a dedicated and organized Medical Secretary to join our ophtholomogy office. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires a blend of administrative skills, and a friendly demeanor to create a welcoming environment for all patients. No Nights or weekends.

Responsibilities

• Greet patients and answer any questions they may have
• Schedule appointments for upcoming appointments
• Process payments and updates patient records
• Verify insurance coverage
• Maintain the highest standards of customer service
• Welcome and greet all patients and visitors, in person and/or over the phones.
• Respond to patient/visitor inquiries, in person and/or over the phones.
• Keep the reception area clean and organized.
• Process new patient information and update existing patient demographics including HIPAA confidentiality statements.
• Check for new address, phone number, and insurance and DL on existing patients.
• Scan documents
• Protect patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight.

Benefits

• Heath Insurance
• Dental Insurance
• 401 K
• Paid time off
• Uniform Allowance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed