Monetization Manager

Zoom • San Jose, CA

1d • Remote

About The Position

Zoom is looking for an experienced and highly motivated Monetization Manager to join our pricing team. In this high impact role, you will be responsible for creating and contributing to Zoom’s monetization initiatives. By partnering closely with Product, Sales, and Finance teams, you will identify revenue growth opportunities and conduct market research. You will define and execute global pricing models and frameworks. You will develop strategies that meet regional and local market demands and collaborate with cross-functional teams to bring changes to market. Our ideal candidate possesses strong business acumen and sound judgment, along with exceptional analytical skills and experience in emerging AI monetization models. They demonstrate excellent written and verbal communication abilities, with a proven capacity to influence and build consensus across cross-functional teams. Success in this role requires the ability to thrive in an unstructured, collaborative environment, exhibiting confidence when navigating complex challenges and ambiguous situations. Proficiency in data manipulation, visualization, and financial modeling is also essential. The Monetization team is at the forefront of the industry, constantly scanning the horizon for change and opportunity. We turn insights into action, helping the organization stay ahead of trends, adapt faster than the market, and lead with confidence in a rapidly evolving landscape.

Requirements

• Have 5+ years of experience in pricing strategies and AI monetization models.
• Possess deep data analytical and market research skills coupled with the ability to effectively articulate insights and recommend actions.
• Have experience operating in an ambiguous environment and driving adoption of new and emerging products.
• Have consistent track record of collaborating with and influencing cross-functional teams to deliver impact.
• Possess proven focus on driving results and demonstrated bias for action with strengths in problem solving and attention to detail.
• Have excellent leadership and communication skills – written and verbal. Comfortable in business and technical discussions.
• Have Experience in SQL, Tableau, Excel and visualization tools such as Powerpoint.
• Possess Bachelor’s degree in Business, Engineering, Statistics or Economics; MBA is a plus.

Nice To Haves

• Experience in UCaaS or Voice communication businesses, or alternatively, in Management Consulting with a focus on UCaaS clients is a plus.
• Possess Bachelor’s degree in Business, Engineering, Statistics or Economics; MBA is a plus.

Responsibilities

• Defining and developing global and regional monetization strategies based on product objectives and market trends to increase product penetration and simplify sales motion.
• Identifying monetization models for evolving products and services by developing an empirically grounded view of our opportunity from a market, customer, and competitive understanding perspective.
• Leading deep quantitative research initiatives, including pricing analysis, customer value studies, conjoint analysis, and value perception interviews.
• Developing evidence-based recommendations on pricing strategy, models, implementation, revenue optimization, and subscription and usage-based frameworks.
• Managing end to end monetization process including data gathering, price modeling, profitability analysis, competitive benchmarking and the implementation process.
• Defining, tracking and measuring pricing KPIs, defining actionable decision insights on pricing performance, implement a continuous pricing optimization plan and drive this process.
• Analyzing and recommending monetization approaches for strategic partnership deals to drive continued business growth.
• Having clear communication skills and the undefined to present to executive level stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level