Mortgage Fee Specialist

KeyBank • Amherst, NY

3d • $19 - $25

About The Position

The Mortgage Fee Specialist is the primary point person to prepare and disclose revised Loan Estimates as necessary throughout the loan process.

Requirements

• High School Diploma or equivalent experience (required)
• Proficiency in MS Windows and Office (Word, Excel, etc.)
• Knowledge of RESPA and general mortgage/consumer lending regulations
• Strong math and analytical skills
• Ability to organize, verify, and track large volumes of borrower documentation with precision and speed
• Excellent written and verbal communication
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Strong organizational skills and attention to detail
• Team-oriented with strong networking and relationship-building skills
• High integrity and trustworthiness
• Skill in identifying potential red flags in borrower profiles and escalating concerns appropriately

Nice To Haves

• 1+ years mortgage operations (processing, underwriting, and/or closing) experience (preferred)
• Knowledge of current CFPB and RESPA requirements for Mortgage disclosures. (preferred)

Responsibilities

• Review of daily reporting to determine loans that require re-disclosures.
• Compare, analyze and prepare and issue Loan Estimate documents while determining which fees can be changed in accordance with current regulatory requirements.
• Identify and escalate any errors and/or omissions for all disclosures.
• Monitor e-mail mailbox for requested change circumstances (COC) requests and create tasks as necessary from e-mail requests.
• Flexibility to work varying hours and overtime as needed
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED