Mortgage Specialist

Florence BankNorthampton, MA
just now$24 - $36

About The Position

Under general supervision, but in accordance with established policies and procedures, maintains thorough knowledge of conventional and USDA products as well as HMDA requirements to act as a liaison with the customer for the initial application process. Collects and prepares all documentation for the loan package. Reviews loan file and analyzes all aspects of the mortgage and equity loan credit package. Prepares a complete and concise loan file in a timely manner for submission to underwriting and denies or withdraws loans, as appropriate. Ensures compliance with Federal and State regulations. Provides quality service to customers and teammates, answering questions and providing information regarding the loan.

Requirements

  • High school diploma or GED, plus real estate or CFT courses.
  • Minimum of 2-3 years prior banking experience.
  • Knowledge of real estate compliance issues.
  • Strong written and verbal communication skills.
  • Demonstrated ability to utilize computer software programs.
  • Must be able to work independently and handle multiple priorities under specific deadlines and time restraints.

Nice To Haves

  • Previous mortgage processing experience preferred.
  • Previous Encompass experience preferred.

Responsibilities

  • Consistently provides superior, professional service to internal and external customers.
  • Consistently meet expectations of teamwork, punctuality, and regular, reliable attendance.
  • Works with other Mortgage Specialists to coordinate the workflow for the mortgage processing function.
  • Maintains thorough knowledge of conventional and USDA products as well as HMDA requirements in order to act as a liaison with the customer for the initial application process.
  • Collects all necessary documentation for the loan package.
  • Orders and follows up on all applicable documentation for files – including but not limited to appraisals, verification of employment, tax transcripts, and flood certifications.
  • Reviews credit report and contacts customer to question delinquencies or credit inquiries.
  • Collects and processes fees from borrowers.
  • Responsible for accurately preparing initial disclosure packages, including Loan Estimates, for mortgages and equity loans.
  • Responsible for accurately preparing initial disclosure packages for mortgage preapprovals.
  • Reviews file and analyzes all aspects of the mortgage and equity loan credit package including but not limited to accuracy of file input, assets, and income documentation.
  • Calculates income in accordance with Bank and Freddie Mac guidelines.
  • Prepares a complete and concise loan file in a timely manner for submission to underwriting.
  • Denies or withdraws loans before submission to underwriting, as appropriate.
  • Denies prequalifications completed by the loan originator, as appropriate.
  • Completes Change of Circumstances and issues revised Loan Estimates, when applicable.
  • Ensures compliance with Federal and State laws and regulations.
  • Runs Loan Product Advisor system and verifies and validates findings.
  • Reviews HMDA and MAVENT Reports for accuracy and makes changes as needed.
  • Provides quality service to customers and teammates, answering questions and providing information throughout the loan process.
  • Maintains and develops procedures related to processing functions.
  • Assumes additional responsibilities, as requested.

Benefits

  • Competitive salary
  • Generous paid time off
  • Hybrid work schedule after successfully completing 6 months of employment
  • 12 paid holidays
  • Dynamic work culture
  • Fun work environment
  • Weekly pay schedule
  • Medical, dental, vision and life insurance upon hire
  • 401K plan with dollar-for-dollar match
  • Profit sharing bonus after two full calendar years of employment
  • Robust wellness program with monetary incentives
  • $5,000 tuition reimbursement each calendar year
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