The Mortgage Loan Originator (MLO) Trainee works closely with a Mortgage Loan Originator (MLO) on production and origination activities, helps with the application process, and manages loans in the MLO's pipeline from origination through completion to ensure applications are approved, denied, or withdrawn in a timely manner. This position will shadow mortgage personnel to learn the mortgage origination process from start to finish. The MLO Trainee will take various courses to gain in-depth knowledge of the mortgage loan process and sales skills. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Completes rigorous training program within timeframes set by management and the mortgage training department. This duty is performed daily, about 10% of the time. 2. Obtains knowledge and understanding of withdrawal and denial procedures. This duty is performed daily, about 10% of the time. 3. Maintains high levels of customer service while managing each applicant's and support staff's expectations. This duty is performed daily, about 20% of the time. 4. Works with Mortgage Marketing for a clear understanding of marketing procedures in relation to print, social media and all other forms of marketing. This duty is performed daily, about 20% of the time. 5. Analyzes financial data to determine creditworthiness. This duty is performed weekly, about 15% of the time. 6. Attends and participates in all lending meetings. This duty is performed as needed, about 5% of the time. 7. Obtains a clear understanding of mortgage interest rates, credit reports and AUS responses. This duty is performed daily, about 20% of the time. 8. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly. 9. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily. 10. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees