Navigator I

Community Bridges Inc•Phoenix, AZ

About The Position

Navigator l This is a seasonal role, active during peak heat periods from May to October. However, there may be potential for continued employment if suitable roles become available within the agency. If you’re passionate about serving your community and eager to make a difference, we encourage you to apply and join us in protecting our neighbors during these critical times. Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program. In this role, you will be on the front lines of delivering lifesaving support to vulnerable populations affected by extreme heat. You will collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services. This position requires a strong commitment to community engagement, empathy, and responsiveness to the urgent needs of individuals experiencing or at risk of heat-related health issues.

Requirements

Highschool diploma or GED is required.
Must be in recovery from Alcohol or Drugs and/or mental health for equal to or greater than 1 consecutive year.
Current AZ Driver's License valid and good standing.
Clear 39-month Motor Vehicle Record.
Arizona Fingerprint Clearance card or good cause exemption required.

Nice To Haves

Associates Degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.

Responsibilities

conducting outreach
engagement
case management
ongoing wrap around supportive services
map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success
document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program
collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services