Network Engineer I

Shriners Children's
5dRemote

About The Position

Works independently or in teams and lever their technical knowledge, expertise, and systems analysis techniques and procedures to make proper decisions in regards to the proper management, upkeep, monitoring, testing, problem troubleshooting, providing advice and recommendations, and etc. of the enterprise’s computer network, phone network, video networks, and internet. Individual consults with users to determine system requirements in regards to items such as hardware, software, or system functional specifications. Ability to work independently or in teams in the design and implementation of network hardware and software configurations and upgrades, works to procure appropriate hardware and software components and installs. Specifies networking equipment and software, loads and configures equipment, and ensures that they work on the networks. Responsible for creating and updating documentation such as policies, procedures, technical configurations, Technology Recovery Plans (TRPs), reports, Change Control, and customer facing documents. Ensures that telecommunications contracts are properly executed and that the provider adheres to terms and conditions of the agreements. This position provides support services for Headquarters, hospitals and members of the Boards of Trustees and Directors. Provides tier 3 support for other teams within the IS Department and hospitals.

Requirements

  • Experience with industry leaders providing Network Security Products
  • Experienced with Cisco IOS
  • Experienced in Cisco phone systems
  • Experienced with Microsoft Office suite
  • Experience with Cisco wireless
  • High School Diploma/GED

Nice To Haves

  • Experience with Cisco, Microsoft and Firewall security products
  • Experience with Cisco Contact Center and Webex Calling
  • Experienced with Microsoft Azure, and Windows 11 operating systems
  • Experience with VPN’s
  • Solarwinds network monitoring
  • Cisco Unified Communications

Responsibilities

  • Hardware and Application Support
  • Customer Support (HQ and Hospitals)
  • Documentation, Monitoring, and Reporting
  • Product/Vendor Evaluation and Recommendation
  • Security asset management and tracking
  • Ensure appropriate software licensing
  • Work with third parties to implement and support packaged solutions as necessary
  • Coordinate activities
  • Plan, install, configure, test, tune, maintain, monitors and upgrade equipment configurations
  • Monitor local and remote hardware and software
  • Ensure that physical and logical security of equipment and networks is maintained

Benefits

  • All employees are eligible for medical coverage on their first day!
  • In addition, upon hire all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service.
  • Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected.
  • Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more!
  • Coverage is available to employees and their qualified dependents in accordance with the plans.
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