Network Support Specialist

Oklahoma State Government • Oklahoma City, OK

4d • $57,200 • Onsite

About The Position

As a Network Support Specialist with OMES you will enjoy: Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually. A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. Job Details Full-time 40-hour work weeks. Support the Information Services Division. Salary is up to $57,200.00 based on education and experience. This is an on-site position located in Oklahoma City, OK. Position Summary This position is assigned responsibilities involving the administration and direction of a data or voice information technology program and related systems. This may include direction of a voice network, wireless network, data network, or similar system for the State telecommunications or information technology program.

Requirements

• Requirements include a High School Diploma and 2 years of office management and/or clerical work with a good understanding of Microsoft Office Products.
• Ability to adapt to rapidly changing demands
• Ability to work under pressure
• Ability to work as a team
• Skills in customer service, and verbal and written communication

Nice To Haves

• Basic knowledge of networking principles, cabling, wireless principles, power and uninterruptable power supply, and connectivity troubleshooting
• Knowledge of national electric code (NEC), BICSI methodology of cabling installation, point to point wireless circuits, and voiceover internet protocol and firewall rules

Responsibilities

• Provide administrative assistance with team scheduling, request queue management, develop and provide management reports on network operations, staffing, and inventory functions
• Provide administrative assistance with team documentation to include knowledge base and monitoring system updates
• Coordinate requirements with technical staff, contractors, vendors, or others as needed to provide administrative support for team implementation of tasks and activities
• Represent the agency or State at national, professional, or other meetings or functions concerning data or voice network requirements and activities
• Other duties as assigned

Benefits

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED