Nursing House Supervisor

Umanist StaffingChicago, IL
12h

About The Position

The House Supervisor is authorized to act as the administrative designee on behalf of and in cooperation with hospital administration. Responsible for responding to urgent administrative needs, complaint investigations and emergencies. Takes action to discipline staff as situations arise. Performs services requested by the Administrator or Director on call. Assures a safe environment. Maintains clinical and professional competency in the supervision of patient care. Assumes administrative responsibility for patient care staffing on assigned shifts. Collaborates with Inpatient Nursing, Emergency Department, Perioperative Areas, Patient Placement, Engineering/Facilities, Environmental Services, and Patient Transport to coordinate, prioritize and optimize movement of patients (admissions, transfers and discharges) through the organization to maximize hospital capacity and bed availability. Functions as a patient advocate, clinical expert, and as leader/mentor/advisor for nursing team members. Collaborates with nursing colleagues to enhance patient care, colleague growth and development, and customer satisfaction.

Requirements

  • BSN required; Master's degree preferred.
  • Registered nurse licensure in the state of Illinois.
  • Minimum of 3 years of current acute care experience as a registered nurse required.
  • Demonstrates outstanding human relations and communication skills.
  • Comfort with change.
  • Creativity and flexibility in problem resolution.

Nice To Haves

  • Supervisory experience preferred, such as charge nurse.

Responsibilities

  • Acts as the administrative designee on behalf of and in cooperation with hospital administration.
  • Responds to urgent administrative needs, complaint investigations, and any clinical or facility emergency.
  • Serves as coordinator in emergency or disaster situations until relieved or assisted by the Administrator on call, Director of Nursing on call, or other administrative staff members.
  • Performs services requested by the Administrator or Director on call; communicates issues and works to resolve problems with other department managers.
  • Interprets and clarifies goals, policies, and procedures as necessary.
  • Provides clinical expertise when necessary (e.g., transfer of patients requiring an RN, starting IVs, and assisting staff with direct patient care).
  • Provides support to patients, families, visitors, and significant others, assisting them in the utilization of medical center resources as appropriate.
  • Communicates regularly with the Chief Nursing Officer and Executive Directors to ensure leadership is aware of events, staffing concerns, and disciplinary situations.
  • Assumes administrative responsibility for patient care staffing on assigned shifts and makes purposeful rounds on patient care units, Emergency Department, OR/PACU, and Patient Placement to gather information for staffing decisions.
  • Makes staffing adjustments to assure compliance with minimal staffing standards outlined in the Nursing Staffing Plan and provides guidance/counsel regarding staffing adjustments.
  • Communicates staffing and administrative activities with nurse managers, directors of nursing, product line managers, and the chief nursing officer.
  • Provides guidance and coordination support to the healthcare team to optimize bed availability and achieve efficient patient throughput.
  • Works closely with the patient care team (physicians, charge nurses, discharge planners, and patient care facilitators) to ensure timely coordination of daily discharges and transfers.
  • Coordinates with Environmental Services, Engineering/Facilities, Patient Placement, and Patient Transport to identify, prioritize, and resolve patient throughput bottlenecks.
  • Rounds on patient care areas (inpatient units, ED, PACU) to identify delays in throughput and actively collaborates with appropriate teams/departments to resolve delays in a timely manner.
  • Responds to daily bed availability concerns and proactively identifies throughput bottlenecks to resolve them before they impact patient flow.
  • Provides relevant feedback to assist nurse managers with performance management and uses daily opportunities to help staff acquire additional clinical, communication, and conflict resolution skills.
  • Serves on committees and task forces as appropriate, acts as a positive role model and change agent, and demonstrates responsibility for personal and professional growth.
  • Performs other related work as required or requested.
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