Offering Specialist

Vertiv•Delaware, OH

About The Position

The Offering Specialist is responsible for supporting Offering Managers to achieve key objectives and performance indicators, while providing expert knowledge on products. This role involves developing customer-facing requirements for products and features, as well as managing offering-related materials to support various Go-to-Market initiatives. The specialist will collaborate with a global team of firmware and engineering professionals on projects across multiple regions.

Requirements

Bachelor’s degree in Engineering (required)
2–3 years of professional engineering experience, preferably in designing, developing, analyzing, or servicing power electronic firmware/hardware
Curious, open-minded, and innovative thinker
Interest in new technologies and sustainability
Excellent written and verbal communication skills
Ability to foster positive cross-functional relationships across multiple teams
Strong project management abilities
Proficiency in Microsoft Office suite
Adept at documentation and troubleshooting using appropriate tools and techniques
Willingness to travel up to 15%

Nice To Haves

Knowledge of firmware and software development processes (preferred)
Experience with Agile/Scrum methodologies (preferred)
Experience in embedded code development on microcontrollers or digital signal processors (DSP) (preferred)

Responsibilities

Conduct competitive analysis for products; create battle cards and competitor analysis for each new release within the large power segment.
Serve as the primary liaison between the Offering Manager and engineering teams for technical product queries.
Clarify engineering questions related to customer-facing requirements and relay feedback to offering management, service, and other teams for discussion.
Manage priorities for defects and requirements in new firmware releases; organize and lead requirement definition meetings.
Ensure all offering documentation and marketing collateral are accurate and accessible, including product specifications and attributes.
Research market trends, demand drivers, customer needs, industry standards, technology, sustainability, and competitive landscape; provide offering trend analysis and insights to Offering Managers.
Support sales, presales, and service teams with prompt responses regarding pricing, solutions, and technical product/application information.
Develop and manage sales tools to enhance the effectiveness of sales propositions.
Coordinate and manage offering and applications training within the team.
Communicate product offerings to customers during factory visits or on site.
Perform other duties and responsibilities as assigned.