Office Administrator

Florida Digestive Health Specialists LLP • Tampa, FL

20h • Onsite

About The Position

We are seeking a highly organized and motivated individual to join our team as an Office Administrator for our busy gastroenterology office. The ideal candidate will oversee the administrative operations, ensuring efficient workflow, excellent patient care, effective communication, and a positive work environment.

Requirements

• Minimum of 3 – 5 years of experience in healthcare administration, business administration, in a medical office setting, with supervisory experience preferred.
• Proven experience in office management or administration, preferably in a healthcare setting.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Proficiency in office software applications, including electronic medical (EMR) systems.
• Knowledge of medical billing and coding procedures preferred.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with healthcare regulations, such as HIPAA, OSHA, and Medicare compliance.
• Attention to detail and a commitment to maintaining high standards of professionalism and patient care.
• Flexibility to adapt to changing priorities and responsibilities as needed.

Nice To Haves

• Knowledge of medical billing and coding procedures preferred.
• Minimum of 3 – 5 years of experience in healthcare administration, business administration, in a medical office setting, with supervisory experience preferred.

Responsibilities

• Manage day-to-day business, clinical, and billing operations including scheduling appointments, coordinating patient flow, and handling patient inquiries.
• Supervise administrative staff, provide training, guidance, and performance feedback.
• Implement and maintain office policies and procedures to ensure compliance with FDHS and healthcare regulations and standards including HIPAA, OSHA, Fraud, Waste & Abuse, and Cybersecurity.
• Serve as back-up when a staff member is absent.
• Collaborate with healthcare providers to optimize patient care and workflow efficiency.
• Work closely with our third-party billing partner, Catalyst, to ensure efficient operations, charge capture, coding and collections for services rendered at the office, surgery centers and hospitals.
• Conduct prior authorization procedures for diagnostic tests, procedures, and medications in coordination with clinical staff.
• Ensure timely submission and follow-up on all prior authorization requests to prevent delays in patient care.
• Coordinate with external vendors and service providers as needed.
• Monitor all monthly reports such as A/R, visit tracking, patient balance, and daily charge reports.
• Responsible for overseeing accounts payable, including daily deposits, verifying expenses, and ensuring timely payments to vendors.
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Assist in special projects and initiatives aimed at growth planning and improving office operations and patient satisfaction.
• Serve as a liaison between the office staff, management, and external stakeholders.
• Other duties as assigned. Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company.
• In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.

Benefits

• Competitive salary
• Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays.
• Professional development opportunities
• Positive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed