Provides assistance to the Office Manager and Superintendent in the daily operation of the cemetery office. Incumbent accomplishes this by following established policies and procedures and being fully versed in all office functions including, but not limited to, contract processing, marker ordering and tracking, and computer data entry and data retrieval. Maintains cemetery records to ensure that information is accurately recorded and updated as needed. Incumbent accomplishes this by processing burial paperwork, at/pre/post‑need orders and other permanent records, by performing computer data entry of burials and memorials, monitoring and maintaining the ongoing accuracy of both permanent written records and the data contained in the various cemetery computer programs used, as well as general data processing and report generation as needed, and coordinating with the Accounting Office and the Cemetery Superintendent as required. Assists the Office Manager in ensuring the accuracy of all burials and memorial placements. The incumbent accomplishes this by following established policies including flagging graves, performing blind checks and physically verifying memorial placements. Supports liturgical functions at the cemeteries. Incumbent accomplishes this by assisting at committal services, presiding at the Committal Rite as required after meeting all Archdiocesan requirements, assuring adequate supplies and assists as needed for monthly masses and other liturgical events, and providing necessary support for special day events. Provides clerical assistance for ongoing and special projects. Incumbent accomplishes this by using various office machines to provide email and printed documents for the various publics served, general clerical assistance and the ability to complete projects in a timely and accurate way following the instructions provided by the cemetery Office Manager. Assists various publics served by the cemetery. The incumbent accomplishes this by assisting publics calling or visiting the cemetery with finding burial locations, addressing questions or concerns, and directing them to other appropriate cemetery staff as necessary. Provides bookkeeping functions for the office in a backup capacity. Incumbent accomplishes this by being cross trained in processing bank deposits, cash receipts, accounts receivable and accounts payable daily, cash receipts log weekly, and miscellaneous cash receipts logs, holding account logs, credit card settlement reports and monthly. Maintains a record of tracking markers, works outdoors in a wet and cold environment when required, delivers marker proofs to Family Service Directors, processes marker proofs once they are signed by the family, communicates with families about marker updates, ensures the proper paperwork is given to the Grounds Crew to ensure proper installation of markers, communicates with vendors, climbs on delivery trucks to inspect and insure the correct markers are being delivered, and any other job functions that relate to marker tracking. Is available to work and actively participate in all position related job functions. Incumbent accomplishes this by engaging in regular and dependable attendance on the job including arriving to work on time, by being ready to work when the shift begins, taking rest breaks and meal periods as required by ACC policy, and remaining on the job until the scheduled work shift is over. Contributes to good public relations by ensuring a positive image of ACC is conveyed in all contacts with all publics.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED