Office Coordinator at Bowie State University

Capstone on Campus Management LLC•Bowie, MD

7d•$22 - $24•Onsite

About The Position

The Office Coordinator serves as the primary administrative support for two on-campus residential communities (ELLC & CMRC) at Bowie State University. This role is responsible for front-office operations, customer service, basic student account support, and clerical and administrative functions that support housing operations and resident services.

Requirements

High school diploma or GED.
One to two years of clerical experience.
One to two years of customer service experience.
Ability to handle confidential information appropriately.
Must be proficient in Microsoft Office (Word, Excel and E-mail)
Ability to operate basic office equipment including photocopier and telephone. Basic typing and filing skills.
Ability to work independently and as part of a team.
Ability to move and lift up to 25 pounds.

Responsibilities

Greet visitors and manage front desk operations
Answer and direct incoming phone calls and emails
Assist with basic resident account inquiries and collections support
Process payments and issue receipts in accordance with company policies
Maintain resident files and perform data entry in housing management systems (Entrata)
Coordinate mailings, process incoming/outgoing mail, and manage office supplies
Support leasing, move-in, move-out, and marketing activities
Assist site leadership with administrative tasks and supervision of student office assistants
Provide administrative support during peak periods and special events
Perform other duties as assigned