OpenText Content Administrator - (Remote)

Allstate•McCullom Lake, IL

2d•Remote

About The Position

The Enterprise Content Administrator will work as a part of a team who are responsible for administering, supporting, document conversions and migrations and monitoring of the content management system. This includes day-to-day administration, performance tuning, and maintenance supporting all systems required for the content management environment to be functional. The Enterprise Content Administrator will also be responsible for reviewing maintenance plans, ensuring backups are being successfully performed, respond to failures, write and test disaster recovery plans, and assist in design of application interfaces to the document repository.

Requirements

5+ years content management experience within an enterprise level environment (preferred)
Experience in OpenText Content Server, Archive Server, OCC, OTDS, or Brava
Thorough understanding of content management systems
Experience troubleshooting and resolving integrity and performance issues
Experience with performance tuning a content management environment
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Nice To Haves

Experience administrating IIS, Tomcat, Apache, or other web hosting platforms
Expert experience in implementing operational automation

Responsibilities

Ensure system availability, recovery
Provide daily management of content management system infrastructure and assure service availability
Maintain all environments including Development, QA, and Production environments
Work with business users, developers, and infrastructure teams to ensure quality products
Responsible for documenting all maintenance procedures
Maintain policies and procedures to ensure regulatory compliance
Keep the content management software up to date with necessary patches
Perform release management activities
Perform server migration/upgrade activities
Perform other duties as assigned