Operation Service Concierge

JSX • Oakland, CA

22d • $20

About The Position

As an Operation Service Concierge, you are at the heart of the airport experience—playing a vital role in ensuring aircrafts are handled with care, precision, and a focus on safety. From guiding aircraft into the gate to loading baggage and supporting international procedures, your attention to detail helps create a seamless, on-time operation. You’ll also play a key part in maintaining aircraft cleanliness, servicing lavatories, restocking essential items, and jumping in wherever needed to keep things running smoothly.

Requirements

• High school diploma/GED
• Ability to occasionally lift 75+ pounds
• Ability to drive and operate ground equipment i.e. LEKTRO/aircraft tug, belt loaders, baggage carts, etc.
• Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
• Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
• Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.
• Current and valid Driver’s license required.

Nice To Haves

• 2+ years of ramp experience

Responsibilities

• Marshal aircraft and wing walk with confidence and vigilance to ensure safe ground movement.
• Position and reposition aircraft to maximize operational efficiency and ramp utilization.
• Handle baggage and freight with care, ensuring timely loading, unloading, sorting, and delivery, always prioritizing our Customers’ needs.
• Support international operations by ensuring all Customs protocols are properly followed and documented.
• Contribute to ramp safety with routine FOD (Foreign Object Debris) walks, keeping our work environment clean and hazard-free.
• Pitch in wherever needed – cleaning aircraft, restocking supplies, and assisting with Customer experience touchpoints.

Benefits

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED