Operational Risk Review Manager - Technology

U.S. Bank • St. Louis, MO

1d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description U.S. Bank is seeking an Operational Risk Review (ORR) Technology Manager ("Manager") responsible for leading a team of Lead Analyst(s) and Analyst(s) (collectively “Analysts”) in the administration and execution of review activities within Independent Risk Review and Assessment (IRRA), a centralized second line of defense independent review function. This role offers an exciting opportunity to drive the continued growth, enhancement, and delivery of IRRA’s ORR program. ORR provides risk-based review and effective challenge of the Company's operational risk (inclusive of technology risk), and operational risk-related processes and controls associated with the products and services offered across all business lines and enabling functions. Based on the Company's enterprise risk taxonomy, in-scope operational risk categories include: Fraud, Operations, People, Security of Physical Assets, Third Party, Business Resiliency, Systems, Cyber/Information Security, Legal, Model, Conduct, Data Management, and Fiduciary. Objective risk mitigation, process, and control review activities include planning and scoping, design and execution, reporting and rating, and Issue creation and validation. Key roles and responsibilities of the ORR Technology Manager include working with business lines and other Risk, Compliance, and Audit professionals across the Company to evaluate processes and controls to ensure an effective risk management framework. The ORR Technology Manager is responsible for directly managing a team of Lead Analyst(s) and Analyst(s), including overseeing review activities, timely completion of planned reviews, conducting performance management, and overall staff development. The Manager leads and oversees projects and activities to confirm compliance with internal policies, industry standards, and applicable laws and regulations related to technology, business resiliency, data governance, cyber, systems, artificial intelligence (AI), and information security. Through review performance, the Manager is responsible for the identification of gaps, weaknesses, and risk exposures within the control and process environment. If gaps are identified, the Manager will partner with the business line and Risk Management groups to recommend and influence solutions to mitigate operational risks. The Manager is responsible will deliver effective verbal and written communication of review results to the ORR Senior Manager, including draft Issues and Reports, and will respond to and/or escalation of significant risks, as appropriate.

Requirements

• Bachelor's degree, or equivalent work experience
• Typically more than 10 years of applicable experience

Nice To Haves

• Proven leadership skills.
• Subject Matter Expert or advanced knowledge of technology, business resiliency, systems, data governance, cyber, and information security risks as well as industry trends that impact Bank operations.
• Thorough understanding of risk management standards, the common definition of internal controls, and how control frameworks are designed and operate to mitigate risks.
• Deep understanding of the business line’s operations, products, services, systems, and associated risks.
• Deep business acumen and credibility to help business line(s) proactively identify risks and address changing risk landscape.
• Superb process facilitation, project management, and analytical skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent presentation, interpersonal, written and verbal communication skills.
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
• Applicable professional certifications (e.g., CISA, GSNA, CISSP, CRISC, CIA, etc.) are preferred.

Responsibilities

• leading a team of Lead Analyst(s) and Analyst(s) (collectively “Analysts”) in the administration and execution of review activities within Independent Risk Review and Assessment (IRRA), a centralized second line of defense independent review function
• drive the continued growth, enhancement, and delivery of IRRA’s ORR program
• working with business lines and other Risk, Compliance, and Audit professionals across the Company to evaluate processes and controls to ensure an effective risk management framework
• directly managing a team of Lead Analyst(s) and Analyst(s), including overseeing review activities, timely completion of planned reviews, conducting performance management, and overall staff development
• leads and oversees projects and activities to confirm compliance with internal policies, industry standards, and applicable laws and regulations related to technology, business resiliency, data governance, cyber, systems, artificial intelligence (AI), and information security
• identification of gaps, weaknesses, and risk exposures within the control and process environment
• partner with the business line and Risk Management groups to recommend and influence solutions to mitigate operational risks
• deliver effective verbal and written communication of review results to the ORR Senior Manager, including draft Issues and Reports, and will respond to and/or escalation of significant risks, as appropriate

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager