Operations Analyst, Institutional Private Client

SEI1GLOBAL•Upper Providence Township, PA

39d•Hybrid

About The Position

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Institutional Private Client (IPC) team. Our primary goal is to provide exceptional administration servicing for our clients’ assigned alternative investment funds, mutual funds, or ETFs. As an operations analyst, you will ensure the reconciliation of custodial and prime broker accounts are accurate. What you will do: In the reconciliation function, you will be working closely with Account Administration, Trade Settlement, and Client Service teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met. As the official books and records for our clients, you will be responsible for researching, escalating, and clearing all outstanding cash and security differences while ensuring all postings to our accounting system are accurate. Additionally, you will coordinate the documentation of processes and procedures relating to individual client needs. You will communicate with appropriate internal teams or client teams to resolve open issues and questions, get in touch with internal technology support and vendor support when needed to resolve any production issues or system support queries. We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

Requirements

BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent experience.
Internship experience preferred.
Intermediate skills in Microsoft Excel.
The self-motivation and drive to complete multiple client objectives without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with internal and external clients.

Nice To Haves

An aim to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
Collaboration with internal and external stakeholders. As the needs of our clients change, we need to be flexible to change with them.
Positivity and supportive approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

Responsibilities

Reconcile custodial and prime broker accounts
Work closely with Account Administration, Trade Settlement, and Client Service teams to understand the client’s portfolio and fund structure
Perform various types of reconciliations to ensure that data is accurate and client service expectations are met
Research, escalate, and clear all outstanding cash and security differences
Ensure all postings to our accounting system are accurate
Coordinate the documentation of processes and procedures relating to individual client needs
Communicate with appropriate internal teams or client teams to resolve open issues and questions
Get in touch with internal technology support and vendor support when needed to resolve any production issues or system support queries
Attend and participate in various IMS and corporate professional development sessions
Partner with a diverse team