Operations Assistant Manager, Transportation

Wonder•Fairfield, NJ

10d•Onsite

About The Position

The Ops Assistant Manager, Transportation, will support daily operational execution across Wonder’s distribution network, partnering closely with supervisors, drivers, warehouse teams, and cross-functional partners. This role blends hands-on operational oversight, data analysis, and process improvement to ensure consistent on-time, cost-efficient delivery performance. The Senior Associate will also own key logistics projects, develop reporting dashboards, and help build Wonder’s next-generation routing and distribution playbooks. This includes any additional tasks as assigned.

Requirements

3+ years of logistics, transportation, warehouse, supply chain, or delivery operations experience
Strong Excel/Google Sheets skills
Ability to work onsite, walk the floor, and interact with drivers and warehouse teams daily
Experience with routing concepts (mileage, service times, cubic utilization, sequencing)
Excellent communication and cross-functional collaboration skills
Strong organization and time-management skills with the ability to manage multiple priorities effectively
Impactful analytical skills and attention to detail
Ability to work flexible schedules including morning, evening, or overnight shifts as needed based on business volume
Ability to work in varying temperature zones including cold environments for extended periods
Able to lift, pull, and push up to 50 LBS
Able to stand for extended periods

Nice To Haves

Experience in food distribution, refrigerated logistics, and/or last-mile delivery networks preferred
Experience with TMS systems, WMS systems, and route-planning tools preferred
Knowledge of DOT regulations, HOS requirements, and warehouse safety programs preferred
Ability to build templates, dashboards, SOPs, and operational models preferred

Responsibilities

Monitor live dispatch activity across multiple regions; ensure 3PL drivers follow planned start times, routes, and SOPs
Coordinates temperature-sensitive and specialized product movements to ensure safe handling and timely offloads
Serve as an additional point of contact for drivers during loading, route readiness, and return-to-base
Assist in the creation and refinement of routing schedules across linehaul networks
Validate mileage, service time, and cubic-volume assumptions to ensure route feasibility
Analyze hours of service, utilization, and stop-by-stop routing efficiency to recommend continuous improvements
Support expansion planning by modeling new Wonder HDR openings, new sub-markets, and new crossdock integrations
Build and maintain KPI dashboards including on-time delivery, cost per route, labor productivity, route utilization, and dock utilization
Audit inbound/outbound logs, driver check-in sheets, and dock schedules
Pull data from TMS systems, TMS-Lite workbooks, GPS tracking systems, WMS systems, and internal reports to create actionable summaries
Identify workflow inefficiencies and propose SOP updates for warehouse, routing, and dispatch teams
Support RFP development for carriers, warehouse vendors, packaging (insulated containers, pallets), and logistics technology
Participate in new facility launches including layout planning, dock allocation, and operational readiness
Proven ability to lead, motivate, and develop team members through coaching, communication, and day-to-day support

Benefits

We offer a competitive salary package including equity and 401K.
Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

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