Entry Level Operations Associate $18/HR - IMMEDIATE HIRE

TEKsystems • Norwalk, CT

20h • $16 - $18 • Onsite

About The Position

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED
GREAT JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT - FULL TRAINING PROVIDED
As a Customer Service Representative at this organization, you will be responsible for managing a high volume of both inbound and outbound calls from potential customers. Your primary duties will include:
Handling inbound and outbound calls to engage with potential customers.
Promoting and upselling services and products to drive business growth.
Providing detailed information about our services and educating customers on how our offerings stand out from competitors.
Closing sales by processing credit card payments over the phone.
Accurately entering customer information into our database.
This is a Contract to Hire position based out of Norwalk, CT.

Requirements

• 2 years of office experience/customer service experience or Bachelors degree
• Ability to manage inbound phone calls
• Microsoft Office proficient
• Self starter
• Excellent communication skills

Responsibilities

• Handling inbound and outbound calls to engage with potential customers.
• Promoting and upselling services and products to drive business growth.
• Providing detailed information about our services and educating customers on how our offerings stand out from competitors.
• Closing sales by processing credit card payments over the phone.
• Accurately entering customer information into our database.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level