Operations Coordinator (Scheduling & Customer Experience)

Archadeck of Springfield

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About The Position

We’re looking for a highly organized, proactive Operations Coordinator to help run the day-to-day flow of our projects.

This is not a typical “admin” role. You’ll play a key part in keeping jobs moving, customers informed, and crews working efficiently during our busy season.

If you thrive in a fast-paced environment, can juggle multiple priorities, and aren’t afraid to take ownership—this could be a great fit.

Requirements

• Highly organized and detail-oriented
• Strong communication skills (especially with customers)
• Ability to handle multiple priorities without getting overwhelmed
• Comfortable making decisions and solving problems

Nice To Haves

• Experience in construction, home services, logistics, or dispatching is a plus

Responsibilities

• Schedule and coordinate installation crews
• Communicate with customers throughout the project lifecycle
• Order and verify materials for upcoming jobs
• Keep projects organized and moving on schedule
• Solve day-to-day issues quickly and efficiently
• Work closely with sales, field crews, and leadership

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees