1st shift Operations Coordinator - Oshkosh, WI

Wow Logistics Company•Oshkosh, WI

17h•$21•Onsite

About The Position

Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book , the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales. As an Operations Coordinator at our Oshkosh Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees. The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.

Requirements

Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
Dependability: Be a reliable team player with a focus on safety and efficiency
Communication Skills: Have strong verbal and written communication skills to work effectively with various stakeholders
Attention to detail: Ensure all data entry and load coordination tasks are handled accurately and efficiently

Responsibilities

Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control