1st shift Operations Coordinator - Oshkosh, WI

WOW LOGISTICS COMPANY LLC•Oshkosh, WI

2d•$21•Onsite

About The Position

Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales. As an Operations Coordinator at our Oshkosh Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees. The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.

Requirements

Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
Dependability: Be a reliable team player with a focus on safety and efficiency
Communication Skills: Have strong verbal and written communication skills to work effectively with various stakeholders
Attention to detail: Ensure all data entry and load coordination tasks are handled accurately and efficiently

Responsibilities

Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control