Operations Coordinator

University of Colorado • Denver, CO

10d • Onsite

About The Position

The University of Colorado Denver is seeking applications for an Operations Coordinator. This full-time, University Staff (non-classified) position is responsible for high-level administrative and programmatic support in the CU Denver Student and Community Counseling Center. Responsibilities for this position include assisting the Director, Assistant Director, Lead Program Administrator, counseling center staff/clinicians and stakeholders within campus community. This involves providing support on a variety of tasks including, but not limited to, managing student hourly employees, coordinating staff calendars, scheduling meetings, ordering office supplies, maintaining the center spaces, and other administrative office needs. The individual in this position will work both independently and in collaboration with the center leadership. Specific priorities and duties of this position may change as the operational structure and administrative needs evolve. In addition, this position will provide cross coverage for other administrative staff positions as needed. The clinic is seeking an individual with solid business/academic/clinical administrative skills de-escalation skills for mental health crises, and passion for the importance of counseling in a college environment. This is a term limited position that has funding through May 27,2027. Termed funding.

Requirements

• Bachelor’s degree from an accredited institution in Accounting/Finance, Business, Communications, Human Resources, Administrative Studies, or a related field
• One (1) year of related professional experience

Nice To Haves

• Experience working with Electronic Health Record software
• Experience navigating policies, procedures, and administrative structures in higher education
• Experience working with and deescalating clients seeking mental health services who may be in distress.
• Experience assisting leadership with finance, procurement, and /or budget
• Experience as an executive assistant or an operations coordinator

Responsibilities

• Provide strategic support to clinic leadership, including scheduling, clinic/campus communication, and coordination of departmental/intradepartmental administrative tasks.
• First point of contact for the University on many levels, either in person, by telephone, website inquiries or via email in a high-volume setting. This position will provide information regarding center services, referrals, and operating policy/procedures.
• Welcome diverse clientele with excellent customer service to the counseling center.
• Support clients seeking services who may be in crisis, which may include the use of de-escalation skills consistent with counseling best practice, use of panic buttons, and notification of campus police with support and guidance from the counseling center staff.
• Schedule new client appointments, meetings, and reserve rooms in the electronic health record.
• Manage Records Requests, Release of Information, Personal and Clinic Disclosures while exercising a high-level of discretion regarding confidential client matters.
• Hire, train, schedule and provide ongoing supervision for part-time, hourly student employees
• Purchase office supplies and/or outreach materials using a university procurement card and processes.
• Provide administrative support to the clinicians and faculty as requested.
• Other duties as assigned by center leadership.

Benefits

• The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
• Benefits: https://www.cu.edu/employee-services/benefits
• Total Compensation Calculator: http://www.cu.edu/node/153125

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees