Operations Director Middle & South America (MASA)

Jack Link's Protein Snacks • Pompano Beach, FL

4d

About The Position

Link Snacks, Inc is the global leader in branded protein snacks with our namesake brand Jack Link’s, is a value-driven, family-owned business growing rapidly in Middle & South America (MASA). In January 2026, Jack Link's assumed full control of our Brazilian partnership Meat Snack Partners, and combined our commercial operations across Mexico, the Carribean, Central America, and Brazil under one zone. The new leadership team will drive rapid expansion across middle and south American countries under our core brands Jack Link’s, Peperami, and Rare Breed (pet snacks). We want to strengthen the organization by adding the best available people to our workforce. We are looking for an experienced Operations Director to help us navigate our rapid growth. The ideal candidate will possess excellent communication and organizational skills, be a strategic thinker and an effective leader, have a proven track record of successfully enabling growth and have experience (10+ years) in the FMCG/food industry, and will be working closely with the Marketing and Sales departments. The Operations Director will be responsible for leading and managing all operational aspects of Link Snacks MASA. They will play a key role in ensuring the company's growth and profitability by overseeing the daily operations and defining and implementing strategies that align with the company's mission and vision. The role is positioned within the MASA Leadership Team (ELT), based out of Miami, and will report directly into the General Manager MASA.

Requirements

• Strategic thinker and effective leader who develops teams, advances the supply chain agenda and co-guides the company towards long-term profitable growth
• Experience in the FMCG / food industry for more than 10 years as operations professional in close contact with Marketing and Sales
• Strong external mindset, can draw on an extensive network for advice and information on opportunities that will help the business grow
• Flexible, action- and result oriented, self-starting, knowledgeable in main business processes e.g. S&OP, RCCP, OTC, PTP.
• Strong leadership personality with team player qualities and a high degree of key performance indicator orientation
• Strategic vision for identifying optimization potential and implementing improvement processes
• Travel is required, predominantly to the sites in Brazil and Mexico
• Engineering degree or comparable technical training with several years of relevant professional experience in the food industry
• Comprehensive understanding of operational processes and systems
• Strong leadership and interpersonal skills, with the ability to build and lead high-performing teams
• Proficient in project- and change management
• Excellent communication skills – stakeholder management skills and relationship building capabilities at all levels of the organization
• Planning and organizational skills – prioritization, resource allocation
• Fluent in English and Spanish, both verbal and written, with the ability to articulate complex ideas to a variety of stakeholders
• Self-motivated, data driven, patient persistent, goal-oriented, able to work independently and effective in a project organization and cross-cultural environment

Nice To Haves

• Portuguese is beneficial

Responsibilities

• The Operations Director is responsible for overseeing all activities within the Supply Chain Functions (Procurement, Planning, Logistic, Customer Service, Co-Packing and R&D), Co-Manufacturing coordination and strategic projects
• The role develops and executes the Supply Chain and Manufacturing strategy for all MASA locations, aligned with the Business strategy
• Establish and actively monitor key performance indicators, identifying opportunities for improvements and develop plans to resolve business short falls
• The Operations Director is driving business results by leading and co-guiding important business process e.g. S&OP, Innovation, budget
• Builds effective relationships with suppliers, industry/trade associations, authorities and politicians
• Realization of new product start-ups according to plan in collaboration with the Plant Managers at Link Snack’s owned facilities, and Co-Manufacturers and the associated departments
• Systematic definition and enforcement of measures to achieve cost and quality targets

Benefits

• Have exciting responsibilities in an international, agile, innovative and high energy working environment with hands-on mentality
• Receive a competitive remuneration package
• Jack Link’s provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed