Operations/IT Intern

JAS WorldwideChicago, IL
1d$20 - $22Onsite

About The Position

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. This is a 10-Week Project-Based Internship, where you’ll gain hands-on experience to a contract logistics operation and work cross-functionally within local departments, branches, and other JAS offices across the US.As an operations intern you will gain practical insight into how shipments and supporting data are planned, executed, managed, and monitored across multiple operational and management levels. This opportunity includes regular engagement with a wide array of stakeholders and senior leadership, to help foster a comprehensive understanding of global logistics operations and customer-centric supply chain solutions. Interns will receive exposure and job shadowing in various JAS Departments within Contract Logistics including, but not limited to: Warehousing, technology, and invoicing. Providing a holistic understanding of how Contract Logistics integrates transportation, warehousing and value-added services. Through this experience, interns will develop a strong foundation in the contract logistics industry while gaining valuable insights into the decision-making processes and strategic approaches of a global supply chain leader. This project focuses on centralizing, cleaning, and standardizing labor data for temporary labor and full‑time employees (FTEs); to enable accurate labor planning across all branches. The intern will gather and organize existing labor data sources, many of which currently sit in disconnected systems and manual files. After consolidating this information into a unified structure, the intern will validate data accuracy, streamline reporting inputs (including staffing agency data), and establish a reliable foundation for consistent labor tracking. Once the dataset is structured and cleaned, the intern will support the creation of a Power BI dashboard that provides clear visibility into temp vs. FTE usage, daily labor costs, trends, and next‑day forecasting insights. The final deliverables will equip branch managers with accurate labor data and practical tools for operational decision‑making and planning. This internship is designed to provide you with a comprehensive view of the Contract Logistics industry, with all work conducted in a professional warehouse and office environment. You’ll engage in learning, shadowing, and project work that culminates in a capstone presentation to JAS leadership. Set your course with JAS Worldwide, where your curiosity and innovation will help shape the future of global logistics.

Requirements

  • Enrolled as a Junior or Senior in college with a minimum 3.0 GPA.
  • Proficient in Microsoft Office Suite; experience with data analytics tools is a plus.
  • Strong analytical, organizational, and multitasking skills.
  • Excellent verbal, written, and presentation abilities.
  • Self-motivated and capable of working both independently and in a team environment.
  • Fluent in English, with the ability to evaluate and resolve problems effectively.

Nice To Haves

  • Preferred fields of study: Datal Analytics, Business Management, Computer Science, Supply Chain Management, or Industrial Engineering

Responsibilities

  • Work directly within a contract logistics site or corporate operations team to gain an in-depth understanding of JAS’s integrated logistics solutions which include warehousing, distribution, value-added services, and transportation coordination.
  • Learn and actively perform tasks using Softeon, WMS, and/or CargoWise (C1), supporting inventory visibility, order fulfillment, transportation coordination, and customer reporting within a contract logistics framework.
  • Shadow and collaborate with key JAS departments, including warehousing, sales, IT, and billing and invoicing to gain a holistic view of end-to-end supply chain solutions and operations.
  • Support business process management initiatives by documenting workflows, reviewing standard operating procedures (SOPs), and assisting with alignment to customer contracts, service level agreements (SLAs), and internal KPIs.
  • Assist in establishing metrics, conducting analysis, and generating reports to monitor performance and identify areas for improvement.
  • Attend operations and management meetings with senior leaders to gain insight into how leaders review performance, solve problems, and make strategic decisions in the contract logistics industry.
  • Help create simple reports and dashboards that summarize operational performance and highlight opportunities for improvement.
  • Gain exposure to related functions such as ISO standards, Sustainability initiatives, IT, Finance, and Sales to understand how they support day-to-day logistics operations.
  • Research, analyze, and help propose innovative solutions to improve efficiency, with an emphasis on collaboration and alignment across teams.
  • Lead a focused project aimed at improving business processes, enhancing operational efficiency, or improving data accuracy.
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